Medical Assistant, Practice Support Technician

Prominence Health; McAllen (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Generous Paid Time Off

Excellent Medical, Dental, Vision and

401(K) with company match and stock

SoFi Student Loan Refinancing Program

Job summary

Prominence Health in McAllen, TX is seeking a Certified Medical Assistant to provide administrative and clinical support in a primary care clinic. You will assist clinicians, manage patient flow, and communicate with patients and staff to ensure efficient operations.

The role requires strong teamwork, English proficiency, and the ability to work with EMR systems, schedule appointments, and perform basic clinical tasks with accuracy and compassion.

Qualifications

• High school diploma or GED required.
• Registered Medical Assistant Certification required.
• Current BLS/CPR certification required.
• 3 years minimum experience as Medical Assistant.
• Ability to communicate effectively in English, verbally and in writing.
• Proficiency in basic computer programs and operating systems, such as Microsoft Office.
• Ability to learn and become proficient in multiple EMR’s.
• Excellent communication, organizational and interpersonal skills.
• Bilingual in English and Spanish preferred.

Responsibilities

• Participates in decision-making and process improvement.
• Assist with daily clerical operations, including answering multi-phone lines and copying documents.
• Accurately files patient charts; scans documents into files.
• Schedules patient appointments including return visits and specialists.
• Distributes referrals to physicians and insurance companies with proper documentation.
• Pre-authorize prescriptions and clinical tests per orders.
• Schedule diagnostic imaging studies and related paperwork.
• Perform clinical testing (EKG, PFT, urinalysis, etc.) per orders and maintain QC logs.

Skills

English communication

Bilingual English/Spanish

EMR proficiency

Customer service

Education

High school diploma or GED

Registered Medical Assistant Certification

Tools

EMR systems

Microsoft Office

Job description

Prominence Health is a value-based care organization bridging the gap between affiliated health systems and independent providers, building trust and collaboration between the two. Prominence Health creates value for populations and providers to strengthen integrated partnership, advance market opportunities, and improve outcomes for our patients and members. Founded in 1993, Prominence Health started as a health maintenance organization (HMO) and was acquired by a subsidiary of Universal Health Services, Inc. (UHS) in 2014. Prominence Health serves members, physicians, and health systems across Medicare, Medicare Advantage, Accountable Care Organizations, and commercial payer partnerships. Prominence Health is committed to transforming healthcare delivery by improving health outcomes while controlling costs and enhancing the patient experience.

Job Summary:

As a Certified Medical Assistant, you will be responsible for providing administrative and clinical support to ensure efficient operation of a primary care clinic. You will support the doctors, physician assistants, Nurse Practitioners, and patients through a variety of tasks related to patient care management, organization and communication. The target is to complete all activities accurately, with high quality and in a timely manner. You must be adaptable and willing to fill in different administrative roles.

Duties and Responsibilities:

• Participates in decision-making and process improvement.
• Focuses on the problem or issue, not the person.
• Assist with daily clerical operations, including answering multi-phone lines and making copies of documents as necessary.
• Accurately files patient charts; including scanning documents into files as necessary.
• Schedules patient appointments as necessary, return visits and Specialists.
• Distributes referrals as necessary to physicians and insurance companies; keep proper documentation of referral requests/responses in patient charts.
• Pre-authorize prescriptions and clinical tests (CT, MRI, Ultrasound, etc.) as necessary.
• Phone/faxing patient prescriptions as necessary.
• Schedules Diagnostic Imaging studies BMDs dietician appointments, cardiology testing, and radiology testing for patients, and completes all appropriate paperwork.
• Accurately performs a variety of clinical testing, including EKG, PFT, DPN, Quantaflo, BMD, PQR-9, CLIA waived lab tests, vitals, O2 sats, DRE Camera, and urinalysis/hemocult tests according to licensed providers orders: Maintains QC logs per CLIA guidelines
• Thoroughly and accurately complete patient information forms prior to physician meeting with patient; assist physician with chart as necessary.
• Adheres to Clinic Safety and Quality guidelines.
• Loan Forgiveness Program
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries! · More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications & Requirements:

• High school diploma or GED required
• Registered Medical Assistant Certification required
• Current BLS/CPR certification required
• 3 years Minimum Experience as Medical Assistant
• Ability to effectively communicate in English, both verbally and in writing.
• Proficiency in basic computer programs and operating systems, such as Microsoft Office, & minor database retrieval.
• Ability to learn and become proficient in multiple EMR’s
• Excellent communication, organizational and interpersonal skills
• Bilingual in English and Spanish is preferred
• Must be able to perform courteously and professionally in all interactions. Able to manage multiple priorities simultaneously and effectively.
• General medical office procedures. Front Office/ Admin expertise.
• Chronic Disease management, understanding of Hedis, preventative health measures, and experience working with a Geriatric Population.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.