Medical Assistant/Phlebotomist

Oak Street Health, part of CVS Health; New Orleans (LA); On-site; USD 53,038,000 - 101,116,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) retirement savings

Paid time off

Wellness programs

Job summary

Oak Street Health in New Orleans is seeking a qualified Medical Assistant to join our care teams delivering high-touch primary care. You will greet patients, obtain vitals, assist providers, and support coordination of patient care within a team-based clinic.

Requirements include 3+ years as a Medical Assistant, CPR certification, and MA certification or registration. EMR experience and a willingness to work with geriatric patients are preferred; bilingual skills are a plus.

Qualifications

• 3+ years in a Medical Assistant role.
• CPR Certification required.
• Medical Assistant certification or registration required.
• EMR experience required.
• 2+ years experience with geriatric patients preferred.
• Bilingual skills a plus.

Responsibilities

• Room patients and assist the provider to maintain timely schedules.
• Greet patients, obtain vitals and review medications.
• Deliver patient screenings per protocols.
• Order supplies and stock exam rooms.
• Support telephonic patient care under RN guidance.
• Assist with vaccinations and basic procedures as directed.

Skills

CPR Certification

EMR experience

US work authorization

Geriatrics experience

Education

Medical Assistant certification/registration

Tools

EMR systems

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Role Description

Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

Medical Assistants are an important part of our Care Teams. High levels of flexibility, energy, attention to detail, and problem-solving are required to be successful. Medical Assistants are expected to build relationships with Oak Street Health members. Medical Assistants work closely and collaboratively with their teammates to greet and room Oak Street Health patients. Medical Assistants are expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments.

Core Responsibilities

• Ensure efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
• Deliver an exceptional patient experience, and help patients prepare for their provider visit
• Obtain vital signs, chief complaints and review medications
• Deliver patient screenings per protocols
• Order supplies and stock exam rooms
• Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies
• Ensure exam rooms are clean, safe, and ready for patient visits
• Under direction of an RN, provider and/or protocol, provide telephonic support to patients
• Under direction of an RN or Provider, offer MA appropriate “visits,” such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
• Perform waived laboratory testing
• Schedule diagnostic testing
• Apply or assist with the application of durable medical equipment
• Participate in care team meetings to discuss patient care and clinic operations
• Other duties, as assigned

What are we looking for?

• 3+ years in a Medical Assistant role
• CPR Certification required
• Medical Assistant certification or registration required. Over 5 years of applicable, consecutive Medical Assistant experience may substitute for this requirement
• EMR experience and proficiency required
• 2+ years of experience working with geriatric patients is preferred
• Phlebotomy Technician Certification preferred
• Strong communication skills and customer service orientation
• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary and indicated in Job title)
• US work authorization
• Someone who embodies being “Oaky”

What does being “Oaky” look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being scrappy

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/21/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.