Medical Assistant / Phlebotomist

Oak Street Health, part of CVS Health; Dallas (TX); On-site; USD 24,796 - 48,216; Full time

Benefits offered by this job

Competitive benefits

Job summary

Oak Street Health is seeking a Medical Assistant to join our team and support high-touch primary care within community-based centers. You will greet patients, room them, and assist clinicians while collecting vital signs and patient information.

The role requires flexibility, strong communication, and a patient-first attitude. Certification and CPR are required; bilingual skills or exposure to diverse communities are valued. Full-time, with competitive benefits.

Qualifications

• 3+ years in a Medical Assistant role.
• CPR Certification required.
• Medical Assistant certification or registration required. Over 5 years of applicable, consecutive Medical Assistant experience may substitute for this requirement

Responsibilities

• Room patients promptly to support efficient patient flow and assist the provider with staying timely on their schedule.
• Deliver an exceptional patient experience, and help patients prepare for their provider visit.
• Obtain vital signs, chief complaints and review medications.
• Deliver patient screenings per protocols.
• Order supplies and stock exam rooms.
• Conduct routine quality control checks, including infection control measures, equipment QAAs, and check for expired medication and supplies.
• Ensure exam rooms are clean, safe, and ready for patient visits.
• Under direction of an RN, provider and/or protocol, provide telephonic support to patients.
• Under direction of an RN or Provider, offer MA appropriate visits, such as vaccinations and procedures (ABI, spirometry, EKGs).
• Perform waived laboratory testing
• Schedule diagnostic testing
• Apply or assist with the application of durable medical equipment
• Participate in care team meetings to discuss patient care and clinic operations
• Other duties, as assigned

Skills

Strong communication

Customer service

Problem solving

Accountability

Flexible, positive attitude

Spanish/Polish/Russian language skills

Education

Medical Assistant certification or registration

CPR Certification

Tools

EMR systems

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit www.oakstreethealth.com.

Role Description

Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

Medical Assistants are an important part of our Care Teams. High levels of flexibility, energy, attention to detail, and problem-solving are required to be successful. Medical Assistants are expected to build relationships with Oak Street Health members. Medical Assistants work closely and collaboratively with their teammates to greet and room Oak Street Health patients. Medical Assistants are expected to assist in assessing a patient’s health conditions, including performing routine diagnostic testing during appointments.

Core Responsibilities

• Ensure efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
• Deliver an exceptional patient experience, and help patients prepare for their provider visit
• Obtain vital signs, chief complaints and review medications
• Deliver patient screenings per protocols
• Order supplies and stock exam rooms
• Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies
• Ensure exam rooms are clean, safe, and ready for patient visits
• Under direction of an RN, provider and/or protocol, provide telephonic support to patients
• Under direction of an RN or Provider, offer MA appropriate “visits,” such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
• Perform waived laboratory testing
• Schedule diagnostic testing
• Apply or assist with the application of durable medical equipment
• Participate in care team meetings to discuss patient care and clinic operations
• Other duties, as assigned

What are we looking for?

• 3+ years in a Medical Assistant role
• CPR Certification required
• Medical Assistant certification or registration required. Over 5 years of applicable, consecutive Medical Assistant experience may substitute for this requirement

EMR Experience And Proficiency Required

• 2+ years of experience working with geriatric patients is preferred
• Phlebotomy Technician Certification preferred
• Strong communication skills and customer service orientation
• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary and indicated in Job title)
• US work authorization
• Someone who embodies being “Oaky”

What does being “Oaky” look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being scrappy

Why Oak Street?

• Oak Street Health Offers Our Coworkers The Opportunity To Be At The Forefront Of a Revolution In Healthcare, As Well As
• Collaborative and energetic culture
• Fast-paced and innovative environment
• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer.

We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great Benefits For Great People

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.