Medical Assistant/Phlebotomist

MiSide; Detroit (MI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Full benefits package

NHSC Loan Repayment program

Job summary

MiSide in Detroit, MI seeks an entry-level Medical Assistant to support clinicians in delivering patient care. The role involves vital signs, phlebotomy duties, equipment handling, and administrative tasks in a busy health care setting.

Ideal candidates have a high school diploma and CPR/First Aid training, with preference for Certified Medical Assistants and hospital/office experience. The position offers full-time hours, a comprehensive benefit package, and opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Certified Medical Assistant, preferred.
• One year’s experience working in a medical office/clinic.
• CPR/First Aid training.
• Possession of a valid driver’s license and access to a private vehicle.
• Familiar with mental health issues/mental illness.

Responsibilities

• Meet with individual consumers to measure vital signs, height and weight.
• Follow MiSide medical protocols and provide input for development of new protocols.
• Support the nursing staff in rendering first aid as requested.
• Conduct phone follow-up with consumers and/or health care providers when requested by the health care team.
• Provide health education and information regarding health and wellness programs.

Education

High school diploma or equivalent

Certified Medical Assistant, preferred

Tools

CPR/First Aid training

Office software & email familiarity

Medical equipment familiarity

Job description

Job Details: Level: Entry, Job Location: Detroit, MI 48219, Position Type: Full Time, Education Level: High School, Salary Range: $18.50 - $21.50 Hourly, Travel Percentage: Negligible, Job Shift: Day, Job Category: Health Care, POSITION SUMMARY

POSITION SUMMARY

Works with psychiatrists, physicians, nurses and other members of the team, to optimize the health and wellness of adult clients with severe mental illnesses.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Meet with individual consumers to measure vital signs, height and weight. Escort individuals to appropriate rooms
• Follow MiSide medical protocols and provide input for development of new protocols
• Support the nursing staff in rendering first aid as requested
• Conduct phone follow-up with consumers and/or health care providers when requested by the members of the health care team
• Provide health education and information regarding health and wellness programs
• Assist with inventory of medical supplies and equipment. Inform management when items need to be purchased
• Perform clerical duties such as appointment scheduling, document scanning, medical records duties etc., as assigned
• Clean nursing/clinic area and ensure that all medical equipment is accounted for at the end of each day
• May conduct on-site lab tests including blood glucose monitoring
• May perform phlebotomy (blood draw) or other lab specimens according to physician’s orders
• Draw blood from patients using venipuncture or fingerstick techniques.
• Verify patient identity and explain procedures to reduce patient anxiety.
• Label blood samples correctly and maintain accurate patient records.
• Ensure proper handling, storage, and transportation of specimens.
• Maintain sterile and safe working conditions following infection control protocols.
• Dispose of needles and medical waste according to safety regulations.
• Preparing patients before and after blood collection.
• Maintain and organize phlebotomy equipment and supplies.
• Follow all laboratory policies, safety standards, and healthcare regulations.
• Participates in team huddles and case conferences as indicated
• Maintain professional growth and development by attending job related training
• Participate in administrative staff meetings, agency committees, and other projects as assigned
• Adhere to MiSide policies and procedures
• Adhere to MiSide code of ethics, and comply with local, state and federal laws

Qualifications: MINIMUM JOB QUALIFICATIONS

• High school diploma or equivalent
• Certified Medical Assistant, preferred
• One year’s experience working in a medical office/clinic
• CPR/First Aid training
• Possession of a valid driver’s license and access to a private vehicle for day-to-day job performance
• Knowledge of medical practices and familiarity with medical equipment, instruments, and common safety hazards and precautions
• Demonstrated ability to function effectively as part of a professional team delivering healthcare in a multi-cultural community setting
• Familiar with mental health issues/mental illness
• Ability to work independently and as part of a collaborative team
• Demonstrated excellent customer service skills and professionalism toward internal and external customers
• Ability to maintain cultural awareness and sensitivity to differing backgrounds
• Capable with office equipment and basic computer skills including email
• Flexibility in days/hours available for scheduled work.

Full benefits package available, including: Medical/Dental/Vision Plans, Paid Time Off, 11 Paid Holidays, 403B employer matching, Short & Long Term Disability Insurance, Life & Accidental Death Insurance, and Voluntary Accident & Critical Illness Insurance. NHSC Loan Repayment program available at this location.

MiSide is committed to a diverse and inclusive workplace. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.