Certified Medical Assistant

Authority Health; Detroit (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Authority Health in Detroit, MI, is seeking a Patient Care Assistant. This role involves greeting patients, performing routine medical procedures, and assisting healthcare providers. Candidates should have a high school education, relevant medical office experience, and be certified or able to obtain certification within 90 days. The position is crucial for maintaining clinic flow and ensuring patient satisfaction. Additional skills in phlebotomy and familiarity with EMR systems are preferred.

Qualifications

• Knowledge typically gained through a high school education.
• Six months to one year of related experience in a medical setting.
• Certification required within 90 days of hire.

Responsibilities

• Greet patients and perform routine medical procedures.
• Verify insurance coverage and collect payments.
• Assist health care providers during examinations.

Skills

Phlebotomy skills

Knowledge of medical terminology

Experience with EMR systems

Word processing software

Education

High school education

Completion of Nurse Health Aid course

Completion of Phlebotomy course

Job description

Location: Detroit, MI, 48202

Position Purpose

Greets patients, obtains basic treatment information, performs, and assists with routine medical procedures, and performs clerical activities in order to assist in maintaining clinic flow. Updates and files medical records, verifies insurance coverage, and collects payments from patients.

Qualifications

• Knowledge normally acquired through a high school education.
• Six months to one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or mental health office performing routine health assessment tests; or an equivalent combination of education and experience.
• Pediatric practice experience preferred.
• Currently Certified or certification required within 90 days of hire.
• AthenaNet or other EMR experience preferred.
• Experience using word processing and database software may be required.
• Completion of specified medical courses such as Nurse Health Aid and Phlebotomy preferred.
• Medical Billing and Medical Terminology experience preferred.

Essential Responsibilities And Duties

• Greet patients to determine needs; register and direct patients to the correct appointment areas.
• Record chief complaint, take vital signs and health information, and perform routine tests and procedures including venipuncture, blood pressures, pulse rates, respirations, weights, and heights.
• Prepare equipment/supplies and clean examination rooms to prepare for patient examinations.
• Verify insurance coverage and authorizations and collect payments from patients.
• Assist health care providers during examinations, treatments, and minor surgery.
• Schedule appointments, maintain master schedule for physicians, provide information, receive and route calls, and relay messages.
• Order, update, copy, and file patients' charts/medical records to ensure availability for health care providers.
• Order and schedule lab tests, retrieve and distribute results to health care providers, laboratories, and medical records as directed.
• Type materials, complete and verify forms, and maintain general filing system and petty cash/change fund.
• Monitor supply inventory and order per guidelines.
• Ensure compliance with all health care regulations, including HIPAA and OSHA.

Communication / Interpersonal Relationships

• Patients: Schedule appointments, obtain information, and perform routine procedures.
• Health Care Providers: Communicate patients’ needs and concerns and assist with procedures.
• Co-workers: Assist in daily activities and provide patient and/or clinic information.
• Medical Records Personnel: Request records and verify patient information.
• Supervisor: Receive direction and provide patient information.
• Laboratory and Radiology Staff: Schedule tests/procedures and obtain results.
• Billing Personnel: Clarify bills and discuss the billing process.

Responsibilities Include

Performing routine screening tests, assisting with procedures, and notifying health care providers of medical urgencies.

Impact on Programs / Services / Operations

This job sets the tone and climate for patients by telephone and in person. Errors in scheduling, routing, record keeping, and obtaining patient information could result in inefficient use of the clinic’s and health care providers’ time, causing a loss of financial and personnel resources and inconvenience to patients.

Supportive Functions

• May require a valid vehicle operator’s license where needed to perform duties of the position.
• Must have confidence in phlebotomy skills.
• May be required to fill in at Authority Health’s health practices as needed.
• Other skills and/or physical abilities required to perform duties of the position.
• This position requires or will require prior to the completion of the probationary period: knowledge of basic personal computer terminology and operations, and the ability to use e‑mail and the Internet.