Medical Assistant | Pediatrics

The South Bend Clinic; South Bend (IN); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

Mental health benefit

401(k) match

Tuition reimbursement

Résumé du poste

The South Bend Clinic in South Bend, IN is seeking a Certified Medical Assistant to join our Pediatrics team. This on-site position supports patient flow, triage, and front-to-back care in a fast-paced clinic.

You will perform back-office tasks, assist with injections and measurements, verify insurance, document care thoroughly, maintain equipment logs, and uphold HIPAA and EMR standards to ensure high-quality, coordinated care for diverse patients.

Qualifications

• Certified Medical Assistant required.
• Proficient computer skills including EMR; highly organized and able to multi-task in a fast-paced environment.
• Able to work with a diverse patient base of all ages.

Responsabilités

• Triage and manage office flow to meet patient needs.
• Perform clinical procedures competently.
• Document patient care thoroughly and concisely.
• Communicate patient care clearly and follow guidelines.
• Receive patients professionally and room them per protocol.
• Maintain equipment logs (e.g., refrigerator temp, autoclave).
• Verify insurance coverage for pre-certifications and referrals in Epic.
• Apply general insurance guidelines to direct patient care.
• Respond to emergencies as needed.
• Cross-train in other positions as directed by supervisor.
• Demonstrate HIPAA compliance and knowledge of clinic standards.

Connaissances

Team player

Customer service

Multi-tasking

Formation

Certified Medical Assistant

Outils

EMR

Description du poste

If you are a current Duly/SBC/QMG employee, please apply through the Internal Career Site.Department: PediatricsLocation: 6301 University Commons, South Bend, IN, 46635Hours: Monday- Friday | 8:00 a.m.–5:00 p.m.At The South Bend Clinic, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.Benefits:• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.• Access to a mental health benefit at no cost.• Employer provided life and disability insurance.• $5,250 Tuition Reimbursement per year.• Immediate 401(k) match.• 40 hours paid volunteer time off.• A culture committed to community engagement and social impact.• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.Responsibilities:Provides ongoing triage and management of office flow to meet patient's medical and service needs in order to maintain optimal patient flow.Performs the technical component of the department's clinical procedures competently.Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.Receives patients professionally in waiting area and rooms them per department protocol.Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in Epic.Applies knowledge of general insurance guidelines and requirements to help direct patient care.Appropriately responds to emergency situations.Cross trains in other positions where appropriate as determined by manager.Exhibits computer systems knowledge and proficiency as necessary to perform job functions.Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.Performs other duties as assigned when appropriate.Adheres to HIPAA guidelines set forth in Clinic policies and procedures.Qualifications:Education/Certification/License:Certified Medical Assistant - Required!Knowledge, Skills, and Abilities :Team player, professional, and customer service oriented.Proficient computer skills including EMR, highly organized, ability to multi-task and enjoy working in a very fast paced environment.Able to work with diverse patient base of all ages.Assist with clinical procedures specific to department.Perform basic back office skills including medication administration, injections, bandaging, and accurately collect height, weight, and BP.In addition, must be able to anticipate the needs of the physician and require minimal supervision.INDHPArtificial Intelligence DisclosureArtificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.