Medical Assistant - Pediatrics

Mercy; Fort Smith (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Medical Assistant to support providers in outpatient settings by delivering direct and indirect patient care, maintaining documentation, and providing administrative support. The MA will operate under supervision within the defined scope of practice and Mercy's standards of care.

Education includes a high school diploma and attendance at MA Clinic Academy, with active MA certification. Hospital Outpatient Departments may require BLS and related certifications.

Qualifications

• Education: High school diploma or equivalent.
• Must actively maintain MA certification.
• For Hospital Outpatient Departments: BLS certification required.

Responsibilities

• Assist with clinical procedures and direct patient care.
• Maintain accurate documentation and electronic health records.
• Provide administrative support to ensure smooth daily operations.

Skills

Communication

EHR proficiency

Multitasking

Outpatient procedures

Patient-centered care

Cultural competence

Education

High school diploma

MA Clinic Academy training

MA certification

Job description

Find your calling at Mercy!

Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Position Details:

Minimum Qualifications

Education:

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.

Certification: Must actively maintain MA certification.

Additional minimum requirement(s) only for Hospital Outpatient Departments

• Certification(s): BLS (Basic Life Support)

Preferred Qualifications

Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting.

Preferred requirement(s) for non-HOD Clinics:

Certification(s): BLS (Basic Life Support)

Skills, Knowledge, Abilities:

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment:

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements:

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.