Outpatient Medical Assistant - Patient Care & EHR

Mercy; Fort Smith (AR); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

A leading healthcare organization in Fort Smith, Arkansas, is seeking a Medical Assistant to support providers in delivering patient care. Responsibilities include assisting with clinical procedures and maintaining documentation in an outpatient setting. Ideal candidates will possess a high school diploma, relevant certifications, and strong communication skills. Mercy offers outstanding benefits, including medical coverage, paid time off, and tuition support for full-time team members.

Qualifications

• Must actively maintain MA certification.
• Certification(s): BLS (Basic Life Support).
• One year of applicable patient care experience in an outpatient or ambulatory care setting.

Responsibilities

• Support providers by delivering direct and indirect patient care effectively.
• Maintain accurate documentation and provide administrative support.
• Assist with clinical procedures under supervision.
• Perform tasks requiring lifting up to 50 lbs regularly.

Skills

Strong communication and interpersonal skills

Proficiency with EHR systems and clinical documentation

Ability to multitask and adapt in a fast-paced clinical environment

Knowledge of common outpatient procedures and equipment

Commitment to patient-centered care and professional growth

Demonstrates knowledge of varying differences and behaviors among populations served

Education

High school diploma or equivalent

Job description

Find your calling at Mercy!

Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Position Details

Minimum Qualifications

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
  
  

Find your calling at Mercy!

Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Position Details

Minimum Qualifications

Education

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
  
  

Certification: Must actively maintain MA certification.

Additional minimum requirement(s) only for Hospital Outpatient Departments

• Certification(s): BLS (Basic Life Support)
  
  

Preferred Qualifications

Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting.

Preferred Requirement(s) For Non-HOD Clinics

Certification(s): BLS (Basic Life Support)

Skills, Knowledge, Abilities

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.
  
  

Work Environment:

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.
  
  

Physical Requirements

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
  
  

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.