Medical Assistant - Pediatrics

MHM Support Services; Fenton (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy Clinic Pediatrics in Fenton seeks a compassionate Medical Assistant to support pediatricians in a busy outpatient clinic. You will assist with examinations, immunizations, and patient flow, while maintaining accurate records and providing excellent patient and family communication.

The role emphasizes compassionate, family-centered care in a dynamic pediatric environment, with training through Mercy’s MA Clinic Academy.

Qualifications

• High School Diploma or GED required.
• Strong communication, organizational, and customer service skills.
• Ability to work effectively in a fast-paced pediatric environment.
• Commitment to compassionate, family-centered care.
• Graduate of an accredited Medical Assistant program preferred.
• Certified Medical Assistant (CMA) preferred.
• One year of patient care or medical office experience preferred.
• Experience administering vaccines and caring for pediatric patients preferred.
• Experience with referrals, insurance authorizations, and electronic medical records.

Responsibilities

• Room pediatric patients and obtain accurate vital signs, heights, and weights.
• Assist physicians and NP/PA during examinations and procedures.
• Administer immunizations and injections per protocol.
• Perform point-of-care testing and medication reconciliation.
• Prepare and maintain examination rooms and clinical equipment.
• Stock supplies and ensure exam rooms are clean and ready for patient care.

Skills

Communication skills

Organizational skills

Customer service

Pediatric care

Education

High School Diploma or GED

Graduate of MA program

Certified Medical Assistant (CMA)

Job description

Find your calling at Mercy! Assists the physician and office staff with performance of patient care activities consistent with the established standards of nursing practice. The incumbent in this position shall carry out his or her responsibilities and integrate into his or her work ethic the Mercy Philosophy of caring for the sick and suffering, respect for human life and the dignity of each person, applying Christian values to all crucial human issues in the area over which he or she has responsibility. In communicating with patients, families, visitors and co-workers, a caring, friendly, personal and professional approach is expected. Performs related duties as assigned. All the duties, responsibilities and qualifications documented in this job description are subject to reasonable accommodation. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements.

Position Details

Medical Assistant - Pediatrics Clinic Mercy Clinic Pediatrics - Fenton 1203 Smizer Mill Road, Suite 108, Fenton, MO Full-Time | 40 Hours Weekly

Overview

Mercy Clinic Pediatrics in Fenton is seeking a compassionate, energetic, and patient-focused Medical Assistant to join our pediatric team. This position is essential in delivering high-quality care to infants, children, adolescents, and their families while supporting providers in a busy outpatient clinic setting. The ideal candidate is organized, adaptable, and passionate about creating a positive experience for pediatric patients and their families. As a member of Mercy, you will embrace our mission of providing compassionate care while demonstrating professionalism, respect, and exceptional customer service.

Key Responsibilities

• Room pediatric patients and obtain accurate vital signs, height, weight, and developmental information
• Assist physicians and advanced practice providers during examinations and procedures
• Administer immunizations and injections according to established protocols
• Perform point-of-care testing
• Complete medication reconciliation
• Prepare and maintain examination rooms and clinical equipment
• Stock supplies and ensure exam rooms are clean and ready for patient care
• Document patient information and maintain accurate electronic medical records
• Enter diagnostic and ancillary orders as directed by providers
• Communicate effectively with providers regarding patient concerns and follow-up needs

Administrative Duties

• Schedule appointments and coordinate patient follow-up visits
• Manage patient messages and assist with prescription refill requests
• Process referrals to specialists and ancillary services
• Obtain insurance prior authorizations and precertifications
• Assist with medical record requests and releases
• Support patient registration and care coordination activities as needed

Patient & Family Support

• Educate patients and caregivers on medications, immunizations, treatment plans, and preventive care according to clinic policy
• Provide excellent customer service to patients and families
• Demonstrate sensitivity and understanding of varying developmental stages and cultural backgrounds
• Foster a welcoming and supportive environment for children and families

Compliance & Quality

• Maintain compliance with HIPAA and patient confidentiality standards
• Follow OSHA guidelines, infection prevention practices, and PPE requirements
• Adhere to Mercy Quality and Safety policies
• Participate in competency reviews of other Medical Assistants when a Lead MA is unavailable
• Maintain clinical competencies and required certifications

Qualifications

• High School Diploma or GED
• Strong communication, organizational, and customer service skills
• Ability to work effectively in a fast-paced pediatric environment
• Commitment to compassionate, family-centered care

Preferred

• Graduate of an accredited Medical Assistant program
• Certified Medical Assistant (CMA)
• One year of patient care or medical office experience
• Experience administering vaccines and caring for pediatric patients
• Experience with referrals, insurance authorizations, and electronic medical records

Training Requirements

New hires must successfully complete Mercy's Medical Assistant Clinic Academy training program. Medical Assistants advancing through the career ladder must complete required MA competencies.

Why Mercy?

At Mercy, we are committed to helping our coworkers grow professionally while providing exceptional care to the communities we serve. Join a collaborative pediatric team dedicated to supporting the health and well-being of children and families throughout every stage of development. If you are passionate about pediatric care and making a difference in the lives of children and families, we encourage you to apply today.

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.