Medical Assistant/Patient Service Specialist (Float)

Bookmark Medical; Apache Junction, Chandler, Gilbert, Mesa (AZ, AZ, AZ, AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company funded HSA and healthcare-dis,

401(k) with company match

Flexible time off

Certification reimbursement

Job summary

Bookmark Medical is seeking a Medical Assistant/Patient Service Specialist (Float) to support patients and providers across multiple Chandler, Gilbert and Hatfield locations. This full-time role combines front-desk duties with clinical support, requiring warmth, professionalism and a patient-centered mindset.

You’ll check in patients, manage calls and scheduling, assist with verifications and prior authorizations, take vitals, document in the HER and help with vaccines.

Qualifications

• Accredited MA training or equivalent experience.
• MA certification (or willingness to obtain; reimbursement available).
• 1+ year of healthcare experience preferred.
• Strong communication, organization, and teamwork skills.
• Comfort working in a fast paced, patient-centered environment.

Responsibilities

• Greeting patients and checking them in with warmth and professionalism.
• Managing calls, messages, scheduling, referrals, follow ups, and co-pays.
• Assisting with insurance verifications and prior authorizations.
• Updating patient information and supporting clear communication between patients and providers.
• Rooming patients, taking vitals, updating histories, and documenting in the HER.

Skills

Accredited MA training

MA certification

Healthcare experience

Communication

Teamwork

Education

Certified Medical Assistant (CMA) or MA certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Assistant/Patient Service Specialist (Float)

Full Time - 30 hours or more Gilbert, AZ, US

Provider centered. Patient focused. Built for what healthcare should be.

At Bookmark Medical, we’re building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. If you’re a Medical Assistant/Patient Services Specialist who believes relationships matter and meaningful care starts from within, you’ll feel right at home here.

If you believe relationships matter and meaningful care starts from within, we’d love to connect.

This Position will float between the locations listed below:

• Chandler
• Gilbert
• Hatfield Arbor
• Hatfield Chandler
• Hatfield Gilbert (Baseline)
• Hatfield Paragon
• Hatfield Red Mountain

What you’ll do

You’ll play a key role in supporting both patients and providers by:

• Greeting patients and checking them in with warmth and professionalism
• Managing calls, messages, scheduling, referrals, follow ups, and co pays
• Assisting with insurance verifications and prior authorizations
• Updating patient information and supporting clear communication between patients and providers

Clinical/ Medical Assistant Responsibilities

• Rooming patients and preparing them for their visit
• Taking vitals, updating medical histories, and documenting in the HER
• Assisting providers with procedures and administering vaccines
• Performing point -of-car testing
• Maintaining clean, stocked exam rooms and following all safety protocols

What you bring

• Accredited MA training or equivalent experience
• MA certification (or willingness to obtain, we will reimburse for your certification)
• 1+ year of healthcare experience preferred
• Strong communication, organization, and teamwork skills
• Comfort working in a fast paced, patient centered environment

Why you’ll Love Working Here

We take care of our team so they can take care of patients. Benefits include:

• Medical, dental, and vision coverage
• Company funded HSA + exclusive healthcare discounts
• 401(k) with company match
• Flexible time off + Vacation Exchange Program
• Medical Assistant Certification Reimbursement

What We Value

Trust. Ownership (Together). Compassion. Relentless Progress . These values shape how we show up for patients — and for each other.

If you’re ready to grow, make an impact, and be part of a connected care team, we’d love to connect.

Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Bookmark Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law