Medical Assistant, Patient Serv Spec, 40 Hours (Days)

Boston Medical Center (BMC); Boston (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Boston Medical Center is seeking a Medical Assistant I / Patient Service Specialist for a multi-specialty endocrinology practice in Brighton. This role supports both clinical and administrative tasks, ensuring smooth day-to-day operations while delivering professional, patient-centered care.

Responsibilities include rooming patients, taking vitals, entering histories into EMR, scheduling, prior authorizations, and maintaining confidentiality.

Qualifications

• High School Diploma or equivalent required.
• Education from approved medical assistant program or equivalent preferred.
• One to three years as a medical assistant preferred.

Responsibilities

• Assist providers and prepare patients for visits.
• Take vital signs and input into EMR.
• Record patient history and prescriptions in EMR.
• Schedule appointments and manage pre-visit planning.
• Obtain prior authorizations and insurance referrals.
• Maintain patient confidentiality and professional conduct.

Skills

Customer service

Communication

EMR experience

Microsoft Office

Education

High School Diploma or equivalent

Medical Assistant program preferred

Tools

Athena EMR

Microsoft Office

Job description

Medical Assistant for multi-specialty practice.

Position Summary

This position is to function as a member of both the clinical and administrative team and complete all assigned daily tasks to ensure smooth day to day operations in the SMG physician practice. The Medical Assistant I /Patient Service Specialist (PSS) I must maintain a professional, positive manner when talking with patients (and all customers) in-person or over the phone or via email.

Position:

MedAsst-Patient Serv Spec

Department:

Endocrinology-Brighton

Schedule:

Full Time

Essential Responsibilities / Duties

Key Responsibilities

Clinical

• Works close with providers to assist in delivering world class care to patients.
• Room’s patients and prepares the patient for the provider visit.
• Takes vital signs as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR.
• Record patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physical.
• Obtains required consents, completes required forms as needed for specific visit types.
• Performs in office testing as needed. Required to perform controls on certain in office tests.
• Performs EKGs as ordered.
• Chaperones Providers as required.
• Administers vaccines and medications as ordered by provider following SMG policies.
• Stocks rooms and monitors expiration of supplies in exam rooms.
• Clinic Intake
• Scheduling
• Prior Athorizations
• Continuous Glucose Monitoring - Patient set-up and assistance
• Continuous Glucose Monitoring - Download and scan to EHR
• Point of Care testing
• Biospy setup and assistance
• Prescription creation
• Patient communication

Administrative

• Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed.
• Register’s patients in EMR and verifies information including demographics and obtains accurate health insurance information. Conduct eligibility checks to ensure insurance is reflected accurately.
• Schedules patients' appointments and appropriate testing for patients as directed.
• Follows scheduling rules and direct schedules patient visit.
• Performs pre visit planning daily for all upcoming scheduled appointments.
• Performs outreach to select patient groups as directed for patient care and quality and schedules specialty appointments and testing as required.
• Responsible to inform manager of all clinical or administrative supply needs or assists with ordering.
• Responsible to obtain prior authorizations and/or insurance referrals as per practice need.
• Must be able to work independently with little supervision.
• Adheres to all SEMC policies.
• Always uses discretion to ensure patient confidentiality.
• Performs all other duties as requested.

Education

JOB REQUIREMENTS

• High School Diploma or equivalent required.
• Education from approved medical assistant program or equivalent preferred.

Experience

One to three years as a medical assistant preferred.

Knowledge And Skills

• Strong customer service
• Excellence expected.
• Excellent communication and interpersonal skills required.
• Experience with EMR strongly preferred. (Athena a plus)
• Experience with Microsoft Office, Word, Excel, and Outlook preferred.

Compensation Range

$17.79- $25.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE

This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans