Medical Assistant - Patient Care & Front Desk Support

Lehigh Valley Health Network, Inc.; Allentown (Lehigh County); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Lehigh Valley Health Network seeks a Medical Assistant to support clinical teams and perform patient intake, history-taking, and exam preparation. You will assist with clerical tasks, schedule referrals, and maintain patient flow using EMR systems.

The role requires a Specialized Diploma as Medical Assistant, adaptability in a dynamic healthcare setting, and PA BLS certification within 30 days. Prior experience with lab specimen handling and basic office support is preferred.

Qualifications

• Specialized Diploma as Medical Assistant.
• Ability to adapt to constant change within a healthcare setting.
• Ability to take initiative and function independently as well as collaboratively.
• Excellent computer skills including EMR, word processing, and Excel.
• American Heart Association Basic Life Support - State of Pennsylvania within 30 Days

Responsibilities

• Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
• Performs medical history collection and medication refill, per protocol.
• Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
• Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
• Adheres to clerical, clinical, and EMR workflows.
• Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
• Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.

Skills

EMR proficiency

Microsoft Excel

Customer service

Communication

Education

Specialized Diploma as Medical Assistant

CCMA

CMA

Job description

Lehigh Valley Health Network seeks a Medical Assistant to support clinical teams and perform patient intake, history-taking, and exam preparation. You will assist with clerical tasks, schedule referrals, and maintain patient flow using EMR systems.

The role requires a Specialized Diploma as Medical Assistant, adaptability in a dynamic healthcare setting, and PA BLS certification within 30 days. Prior experience with lab specimen handling and basic office support is preferred.