Medical Assistant - Patient Care & Front Desk Pro

Mercy Health | GoHealth Urgent Care; Springdale (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy Health | GoHealth Urgent Care is seeking a Medical Assistant to support providers, radiology, and patients across clinical and front-desk tasks. You will assist with patient registration, vitals, throughput, and point-of-care testing, while maintaining accurate records and inventory.

The role emphasizes collaboration, integrity, and accountability in a fast-paced urgent care setting. The position requires MA program completion or equivalent experience, with BLS active at hire and preferred

Qualifications

• Graduate of a Medical Assistant Program preferred.
• 0+ years of Medical Assistant experience under licensed supervision preferred in the last 3 years.
• High school diploma or equivalent required.
• Basic Life Support (BLS) required at time of hire.
• Certification options include CCMA, CMA, RMA, NCMA, NRCMA, EMT or CNA preferred at hire.
• Knowledge of medical terminology strongly preferred.

Responsibilities

• Register patients, secure paperwork and insurance documentation.
• Process co-pays and schedule appointments.
• Coordinate referrals to specialists.
• Answer patient questions and update them on status.
• Prepare patients for examination and record medical history.
• Perform point of care testing (e.g., flu, strep, urinalysis, ECG, HCG).
• Stock supplies and maintain exam rooms and reception areas.
• Maintain medical records and scan charts to patient files.
• Answer calls and manage daily correspondence.
• Open/close duties including cashing out and securing building.

Skills

Collaboration

Innovation

Diversity and Inclusion

Integrity

Accountability

Education

Medical Assistant program

High school diploma or equivalent

Tools

CCMA

CMA

RMA

NCMA

NRCMA

EMT

CNA

Job description

Mercy Health | GoHealth Urgent Care is seeking a Medical Assistant to support providers, radiology, and patients across clinical and front-desk tasks. You will assist with patient registration, vitals, throughput, and point-of-care testing, while maintaining accurate records and inventory.

The role emphasizes collaboration, integrity, and accountability in a fast-paced urgent care setting. The position requires MA program completion or equivalent experience, with BLS active at hire and preferred