Medical Assistant: Patient Care & Front Desk Expert

Premier Smiles PLC; Hamtramck (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Premier Smiles PLC in Hamtramck, Michigan seeks an enthusiastic medical office assistant to join our team. You will greet patients, schedule appointments, manage records, answer calls, and maintain a clean reception area.

You will also support clinical staff with vital signs, EHR updates, basic lab tasks, injections under supervision, and patient education on medications and preventive care. This role combines administrative and clinical duties in a busy dental practice.

Responsibilities

• Greeting patients and checking them in.
• Scheduling appointments and managing medical records.
• Handling billing and insurance claims.
• Answering phone calls and directing inquiries.
• Maintaining a clean and organized reception area.
• Taking patients' vital signs such as blood pressure, temperature, and pulse.
• Recording patients' medical histories and updating electronic health records.
• Assisting healthcare providers during examinations and procedures.
• Administering injections or medications as directed by the physician.
• Collecting and preparing laboratory specimens for testing.
• Performing basic laboratory tests like urinalysis or blood glucose monitoring.
• Instructing patients about medication and special diets.
• Removing sutures or changing dressings under the supervision of a physician.
• Communicating test results and treatment plans to patients.
• Providing instructions for at-home care or follow-up appointments.
• Educating patients about preventive healthcare measures and lifestyle changes.
• Offering emotional support and reassurance to patients during visits.
• Operating medical equipment such as electrocardiograms (EKGs) and spirometers.
• Performing basic first aid in emergencies.
• Sterilizing medical instruments and equipment.
• Ensuring compliance with infection control protocols.
• Assisting with minor office surgeries or medical procedures.
• Preparing and maintaining examination rooms.
• Stocking and ordering medical and office supplies.

Job description

Premier Smiles PLC in Hamtramck, Michigan seeks an enthusiastic medical office assistant to join our team. You will greet patients, schedule appointments, manage records, answer calls, and maintain a clean reception area.

You will also support clinical staff with vital signs, EHR updates, basic lab tasks, injections under supervision, and patient education on medications and preventive care. This role combines administrative and clinical duties in a busy dental practice.