Medical Assistant: Patient Care & EHR Pro

Appalachian Mountain Health; Sylva (NC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

403(b) Retirement plan

403(b) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

11 Paid Holidays

Employee Celebration

Vision insurance

Job summary

Appalachian Mountain Health is seeking a qualified Medical Assistant to support clinical staff in patient intake, vital signs, specimen collection, and immunizations. You will document patient histories, assist providers, and coordinate referrals within a busy primary care setting.

Responsibilities include maintaining EHRs, scheduling, and assisting with billing and insurance verification. Travel within western North Carolina may be required, with a focus on quality care for diverse populations.

Qualifications

• General knowledge of quality improvement practices.
• Exceptional written and verbal communication skills.
• Proficient with medical office technology and equipment, including computers, copiers, scanners, fax machines, and phone systems, as well as MS Excel/Word/Outlook, Electronic Health Record systems and automated medical scheduling and billing programs.
• Excellent interpersonal skills in group and community settings.
• Ability to plan, schedule and coordinate.
• Effective management of multiple duties and responsibilities in a clinical setting.
• Sound leadership and clinical judgment.
• Excellent communication skills in person, on the phone and in written communications.
• Flexibility in a rapidly growing and changing work environment.
• Strong attention to detail.
• Exceptional customer service skills.
• Ability to maintain confidentiality of financial and clinical information.
• Excellent listener.
• Demonstrates initiative.
• Pediatric Experience

Responsibilities

• Assist healthcare providers.
• Maintain EHR and document patient data.
• Collect specimens for laboratory testing and administer medications and immunizations.
• Conduct patient intake and exit interviews.
• Use data and patient registries to outreach for preventive care and follow-up.
• Assist with patient referrals, tracking and follow-up.
• Take patient phone calls and follow up on requests.
• Schedule appointments, verify insurance, and manage charges including past due balances.

Skills

Exceptional communication

Medical office technology

Interpersonal skills

Planning & coordination

Clinical judgment

Confidentiality

Attention to detail

Customer service

Pediatric experience

Education

High school diploma or GED

Medical Assistant Certification Program

Tools

EHR systems

Practice Management systems

MS Office (Excel/Word/Outlook)

Job description

Appalachian Mountain Health is seeking a qualified Medical Assistant to support clinical staff in patient intake, vital signs, specimen collection, and immunizations. You will document patient histories, assist providers, and coordinate referrals within a busy primary care setting.

Responsibilities include maintaining EHRs, scheduling, and assisting with billing and insurance verification. Travel within western North Carolina may be required, with a focus on quality care for diverse populations.