Medical Assistant/Patient Care Coordinator

Power Personnel; Palo Alto (CA); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Refer-a-friend bonus

Weekly payroll

24-hour accessibility

Job summary

Power Personnel is seeking a patient-focused Medical Assistant/Patient Care Coordinator to support both patients and providers in Palo Alto. The role emphasizes efficient scheduling, seamless patient coordination, and compassionate clinical support. Pay ranges from $28.00 to $42.00 per hour (DOE).

Benefits include health insurance, weekly payroll, and a refer-a-friend bonus. The position requires a Medical Assistant Certificate and BLS, with 1–2 years MA experience preferred.

Qualifications

• High school diploma or GED required.
• Medical Assistant Certificate from an approved program or equivalent training.
• BLS certification required (AHA).
• At least 1–2 years MA experience preferred, immunizations/vaccines experience a plus.

Responsibilities

• Perform clinical tasks and procedures to support patient care and efficient physician time.
• Coordinate referrals and service authorizations; manage rooming and front desk duties.
• Schedule and edit patient appointments using the scheduling system; arrange radiology where needed.

Skills

Medical terminology

Customer service

Problem solving

Effective communication

Education

High School Diploma or GED

Medical Assistant Certificate

Tools

EPIC

BLS (AHA)

Scheduling software

Job description

Are you a patient-focused Medical Assistant/Patient Care Coordinator who enjoys supporting both patients and providers? Apply today and help deliver exceptional care through efficient scheduling, seamless patient coordination, and compassionate support.DetailsPay: $28.00-$42.00 per hour (DOE)Shift Days: Monday to FridayShift Times: 8 hour day shifts.Duration: 17 Weeks InitiallyLocation: Palo Alto, CABenefitsGreat working locationHealth insuranceRefer-a-friend bonusWeekly payroll24-hour accessibilityPersonalized serviceRequiredHigh School Diploma or GED equivalent required.Medical Assistant Certificate from an approved diploma school /institution or equivalent documented training requiredBLS - Basic Life Support required (AHA)A minimum of 1-2 years of experience as Medical AssistantExperience administering immunizations/vaccinesPreferredEPIC experienceMedical Assistant CertificateResponsibilitiesThe Medical Assistant/Patient Care Coordinator functions as a member of the patient care team.The position performs clinical tasks and procedures to support the delivery of care and to promote efficient use of the physician's time as well as performs all clerical duties required to complete patient Check-in/Check-out.The Medical Assistant/Patient Care Coordinator is responsible for assisting patients obtain services in a timely manner and assuring efficient utilization of the physician's appointment schedule and in the coordination of patient care.This position administers and coordinates referrals and service authorization process, rooming duties and performs other clinic front desk activities.Prepares the necessary information (i.e. lab and procedural results), equipment and supplies for exam.Assists physicians with procedure set-ups, patient procedures and examinations.Performs patient care, including vital signs, weights, rooming, assisting with procedures, medication administration (vaccinations) and injections and other necessary tests.Administers medication following approved procedures and only after checking medication and dose with a licensed person.Processes requests for prescription refills according to established practice.As required, performs waived testing (urine dipstick, urine pregnancy test, blood glucose testing), perform EKGs, administer immunizations.Collects and sends specimens to appropriate labs for testing per protocol.Assists the physician with maintaining preventive health measures for a panel of patients.Promptly and accurately reports and refers patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel.Schedules and edits and maintains patient physician appointments for new and returning patients, using the scheduling system.Schedule radiology appointments.Maintains clean and orderly exam rooms, hallways and work areas.Effectively responds to inquiries from patients, their relatives and/or referring physicians on services and provides accurate information in a timely fashion.Provides information, referrals and customer serviceActs as a patient advocate, coordinator and liaison in dealing with the community.Acts as non-clinical liaison/concierge/navigator for the referred patients in any way the patient needs before, during or after an encounter with the medical facility.Informs patient’s authorization and collects payment for new and returning patients, using the scheduling system.Collects patient demographic and insurance data and enters into systems as well as assigns medical record numbersAssures appropriate verifications and authorizations are complete before patient sees providerAssists with all messaging from the patient to the physician in a timely manner.Required Knowledge, Skills and Abilities:All levels require possession of knowledge, skills and abilities (job competencies) sufficient to function effectively at the level to which assigned.Knowledge of and ability to use and apply medical terminology in performing his/her duties.Knowledge of coding and billing regulations.Knowledge of computer systems and software used in functional area.Ability to speak and write effectively at a level appropriate for the job.Ability to solve problems and identify solutions.Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations.Ability to work independently as well as an integral part of the patient care team.Ability to follow instructions and standard operating procedures.Demonstrated familiarity, knowledge and understanding of home health, practice care coordination, clinical care skills.Ability to demonstrate business communication skills including speak and write effectively at a level appropriate for the job (including legible penmanship/handwriting, knowledge of grammar and syntax and ability to write clear and concise clinical reports)Ability to learn and grasp and update clinical knowledge on a regular basis (through HealthStream classes, continuing education and other work related courses and training) to adapt to an ever changing healthcare environment.Ability to learn and understand population health and disease population concepts and practices; inventory methods and practices; motivation learning; customer relationships service concepts and practices.About UsPower Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That’s why so many hospitals, clinics and healthcare facilities rely on us for filling critical positions. If you want competitive pay, excellent working conditions and a team that supports you, we can help!Refer a friend and get $250 bonus for every referral! *Refer via [e-mail]*In order to get the bonus, the person referred must work at least 20 shifts.