Medical Assistant - Patient Care & Clinic Support

National Spine & Pain Centers; Hagerstown (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

National Spine & Pain Centers is seeking a Medical Assistant to support Providers and Center Manager in a fast-paced clinical setting. You will greet patients, prepare them for care, manage flow, and relay information between patients and clinicians.

The role requires taking vitals, documenting charts, and assisting with procedures while maintaining infection control and privacy standards. Training in EMR and scheduling systems is expected.

Qualifications

• High school diploma, GED or equivalent.
• Preferred completion of an accredited Medical Assisting program OR 2+ years MA experience.
• At least 1 year related experience, preferably in a group practice.
• Ability to take vital signs.
• General knowledge of healthcare and medical terminology.
• Familiarity with insurance criteria for labs, X-rays, and procedures.
• Excellent patient care skills with HIPAA/OSHA awareness.
• Proficient with Microsoft Office.
• Ability to learn EMR and scheduling systems.

Responsibilities

• Greets patients in waiting area, exam room, or procedure room as appropriate.
• Prepares patients for care, ensuring comfort and safety at all times.
• Manage daily patient flow and liaise between Providers and patients.
• Monitor clinical messages and relay information to providers and patients.
• Prepare and clean exam, procedure, and recovery rooms.
• Document patient charts including vitals, meds, allergies, and orders.
• Provide discharge instructions and educational brochures.
• Assist with follow-up calls for pre/post procedures.
• Follow infection control, OSHA, and sterilization procedures.
• Maintain confidentiality under HIPAA; protect privacy.
• Daily assessment of equipment and report malfunctions to Center Manager.
• Assist with administrative duties when not with patients.
• Adhere to NSPC policies, compliance rules, and fraud/waste/abuse laws.
• Complete annual compliance training and participate in the compliance program.
• Other duties as assigned.

Skills

Vital signs

Healthcare terminology

MS Office

Attention to detail

Multi-tasking

Communication skills

Education

High school diploma or GED

Medical Assisting program preferred OR 2 years MA experience

Tools

EMR systems

Scheduling software

Microsoft Office Suite

Job description

National Spine & Pain Centers is seeking a Medical Assistant to support Providers and Center Manager in a fast-paced clinical setting. You will greet patients, prepare them for care, manage flow, and relay information between patients and clinicians.

The role requires taking vitals, documenting charts, and assisting with procedures while maintaining infection control and privacy standards. Training in EMR and scheduling systems is expected.