Medical Assistant (Outpatient Clinic)

Highland Rivers Health; Jasper (AL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Flexible benefits

Retirement plan

Paid time off (4 weeks)

Public service loan forgiveness

NHSC loan forgiveness

Clinical supervision

Job summary

Highland Rivers Behavioral Health in Alabama seeks a Medical Assistant to serve as liaison for patients, handling communications via the patient portal, processing prior authorizations, and assisting the Outpatient Nurse Manager.

Duties include sending/receiving records with PCPs, uploading lab results to the EHR, notifying patients of results, and completing medication prior authorizations or patient assistance applications.

Responsibilities

• Electronically send/receive records to/from individuals' PCPs and document contacts in the EHR.
• Upload lab results to the EHR and share results with clinic staff and the patient.
• Send health communications via the patient portal and respond to inquiries.
• Complete medication prior authorizations or patient assistance applications.
• Return calls daily regarding medications, lab results, and questions from individuals.
• Assist the Outpatient Nurse Manager with tasks like managing medical supplies and completing reviews/audits.

Tools

EHR system

Job description

There is a place for you at Highland Rivers Behavioral Health!

Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.

Are you ready to make a Difference?

JOB SUMMARY

The Medical Assistant (MA) will serve as liaison for the individual. The MA will complete an array of support tasks such as communication via patient portal, medication prior authorizations, return phone calls to individuals and assist the Outpatient Nurse Manager.

Duties and Responsibilities include:

• Electronically send/receive records to/from individuals' PCPs. Documents within EHR all contacts/attempted contacts with PCPs.
• Uploads in the EHR, individuals' lab results, ensuring results are shared with the clinic nurse/NP/MD. Also sends the lab results to the individual via mail or within the patient portal.
• Sends health communications to individuals via the patient portal and responds to individuals' questions/inquiries received through the patient portal.
• Completes any medication prior authorizations or patient assistance applications the Doctor/NP needs completed.
• Returns phone calls to individuals DAILY when they have questions/problems about their medications/lab results/etc.
• As needed assists the Outpatient Nurse Manager with tasks such as managing the medical supplies within the clinic's medication room/nursing office, completing reviews/audits, etc.

Benefits:

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.