Medical Assistant (Outpatient Clinic)

Highland Rivers Health in; Calhoun (GA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Flexible Benefits

Retirement Plan with employer matching

Paid Time Off (PTO)

Job summary

Highland Rivers Behavioral Health is seeking a Medical Assistant for the outpatient clinic. The MA will liaise with patients, manage communications via the patient portal, handle prior authorizations, and support the Outpatient Nurse Manager.

Required: High School Diploma or equivalent and 2–3 years MA experience; bilingual English/Spanish preferred. The employer offers comprehensive benefits and a path to licensure supervision where applicable.

Qualifications

• High School Diploma or Equivalent.
• 2-3 years’ experience as a Medical Assistant.
• Bilingual proficiency in English and Spanish preferred.

Responsibilities

• Serve as liaison for individuals and complete a range of support tasks.
• Communicate via patient portal and handle messages from patients.
• Process medication prior authorizations and assist with patient assistance forms.
• Return daily phone calls regarding medications and lab results.
• Assist Outpatient Nurse Manager with clerical and supply tasks as needed.

Skills

Bilingual English/Spanish

Medical Assistant experience

Education

High School Diploma or Equivalent

Job description

• Job Category Mental Health, Outpatient Clinic, Administrative
• Industry Public and Community Healthcare
• Employee Type Non-Exempt
• Required Degree High school
• Manage Others No

Contact information

Description

There is a place for you at Highland Rivers Behavioral Health!

Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.

Are you ready to make a Difference?

JOB SUMMARY

The Medical Assistant (MA) will serve as liaison for the individual. The MA will complete an array of support tasks such as communication via patient portal, medication prior authorizations, return phone calls to individuals and assist the Outpatient Nurse Manager.

Duties and Responsibilities include:

• Electronically send/receive records to/from individuals’ PCPs. Documents within EHR all contacts/attempted contacts with PCPs.
• Uploads in the EHR, individuals’ lab results, ensuring results are shared with the clinic nurse/NP/MD. Also sends the lab results to the individual via mail or within the patient portal.
• Sends health communications to individuals via the patient portal and responds to individuals’ questions/inquiries received through the patient portal.
• Completes any medication prior authorizations or patient assistance applications the Doctor/NP needs completed.
• Returns phone calls to individuals DAILY when they have questions/problems about their medications/lab results/etc.
• As needed assists the Outpatient Nurse Manager with tasks such as managing the medical supplies within the clinic’s medication room/nursing office, completing reviews/audits, etc.
• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.

Requirements

• High School Diploma or Equivalent
• 2-3 years’ experience as a Medical Assistant at a medical practice.
• Bilingual proficiency in English and Spanish is highly preferred.

Summary

Highland Rivers Behavioral Health is an Equal Opportunity Employer and does not discriminate on the basis of color, race, national origin, age sex, religion, or disability.

Selected applicants must pass a pre-employment background investigation and a pre-employment drug screen. Employment is contingent upon passing the background and the drug screen.

Additional Information

• Days Position Will Work Mon, Tue, Wed, Thur, Fri