Medical Assistant (Outpatient Clinic)

Highland Rivers Health; Bremen (GA); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance through the State HBP

Flexible benefits: dental, vision, etc

Retirement plan with employer matching

4 weeks Paid Time Off

10 paid holidays

1 personal day

Public Student Loan Forgiveness

NHSC loan forgiveness in qualifying 0

Clinical supervision for licensure

Descripción de la vacante

Highland Rivers Behavioral Health is seeking a Medical Assistant (MA) to serve as a liaison for individuals and support the outpatient team. The MA will manage communications via the patient portal, process prior authorizations, and assist the Outpatient Nurse Manager in daily clinic operations.

The role involves handling electronic records, sharing lab results, and responding to patient inquiries while supporting the nursing staff and clinicians in delivering timely care.

Formación

• Responsibilities include managing electronic health records and communicating with patients via the portal.
• Ability to process prior authorizations and patient assistance applications.

Responsabilidades

• Electronically send/receive records to/from individuals' PCPs. Document contacts in the EHR.
• Upload lab results in the EHR and share results with clinic staff and patients via mail or the portal.
• Send health communications to individuals via the patient portal and respond to inquiries.
• Complete medication prior authorizations or patient assistance applications as needed.
• Return daily phone calls to individuals with questions about medications, labs, etc.
• Assist the Outpatient Nurse Manager with clinic tasks such as managing medical supplies and audits.

Descripción del empleo

There is a place for you at Highland Rivers Behavioral Health! Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.

Are you ready to make a Difference?

JOB SUMMARY

The Medical Assistant (MA) will serve as liaison for the individual. The MA will complete an array of support tasks such as communication via patient portal, medication prior authorizations, return phone calls to individuals and assist the Outpatient Nurse Manager.

Duties and Responsibilities

• Electronically send/receive records to/from individuals' PCPs. Documents within EHR all contacts/attempted contacts with PCPs.
• Uploads in the EHR, individuals' lab results, ensuring results are shared with the clinic nurse/NP/MD. Also sends the lab results to the individual via mail or within the patient portal.
• Sends health communications to individuals via the patient portal and responds to individuals' questions/inquiries received through the patient portal.
• Completes any medication prior authorizations or patient assistance applications the Doctor/NP needs completed.
• Returns phone calls to individuals DAILY when they have questions/problems about their medications/lab results/etc.
• As needed assists the Outpatient Nurse Manager with tasks such as managing the medical supplies within the clinic's medication room/nursing office, completing reviews/audits, etc.

Benefits

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.