Medical Assistant, Orthopedics

Mass General Brigham Community Physicians, Inc.; Suttons Mills (MA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement savings plan

Paid time off

Tuition assistance

Professional development support

Job summary

Mass General Brigham Community Physicians, Inc. seeks a Medical Assistant to support orthopedic care at two locations in Massachusetts. You will welcome patients, collect vitals, assist clinicians, and help maintain smooth clinic operations.

This hands-on role requires 1–2 years of MA experience, BLS if available, and ability to obtain blood samples and vital signs. Proficiency with EHR software and strong communication are essential.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 1–2 years direct Medical Assistant experience or related medical field.
• Prior hands-on orthopedic casting experience required.
• Basic Life Support certification preferred.
• National Medical Assistant certification preferred.
• Ability to obtain vital signs and collect blood or specimens; knowledge of medical terminology.

Responsibilities

• Welcome patients, escort to exam rooms, prepare equipment, and support patient flow.
• Interview patients, collect and document medical information, and obtain vitals (BP, height, weight).
• Assist providers with clinical care and reinforce treatment instructions.
• Collect, label, log, and prepare blood/tissue specimens; perform phlebotomy when competent.
• Administer immunizations when applicable and allowed.
• Maintain immunization inventory and monitor expirations.
• Support junior Medical Assistants with onboarding and training.
• Handle office duties: phones, forms, and coordinating with departments; help patients navigate care.
• Contribute to quality and safety initiatives, including hand hygiene and patient identification.

Skills

Interpersonal skills

Communication

Organization

Time-management

Phlebotomy

Medical terminology

EHR proficiency

Medical office software

Education

High school diploma or equivalent

Associate degree in Medical Assisting preferred

National Medical Assistant certification preferred

Tools

Electronic health record systems

Medical office software

Job description

Site: Mass General Brigham Community Physicians, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryLocations: 288 Groveland Street, Haverhill, MA and 231 Sutton Street, North Andover, MASchedule: 8:00 a.m.–4:30 p.m. or 8:30 a.m.–5:00 p.m.Make a Difference in Orthopedic CareBring your clinical skills, attention to detail, and patient-first mindset to a collaborative orthopedic team at Mass General Brigham. As a Medical Assistant, you will help create a welcoming, efficient experience for patients while supporting physicians, nurse practitioners, nurses, and fellow Medical Assistants in delivering high-quality care.This is a hands-on patient care role for an experienced Medical Assistant who thrives in a busy clinical environment and enjoys balancing direct patient support with essential administrative responsibilities.What You’ll Do• Welcome patients, escort them to examination rooms, prepare equipment, and support efficient patient flow.• Interview patients, collect and document medical information, and obtain vital signs, height, weight, and manual blood pressure readings.• Assist providers with clinical care and reinforce instructions related to treatments, medications, diets, and follow-up care.• Collect, label, log, and prepare blood, tissue, and other specimens for testing; perform phlebotomy when competency has been demonstrated.• Administer immunizations when applicable and when certification or qualifying experience and provider supervision requirements are met.• Maintain immunization inventory and monitor expiration dates.• Support junior Medical Assistants by answering day-to-day questions and participating in onboarding and training.• Complete office responsibilities such as answering phones, preparing forms, coordinating with other departments, and helping patients navigate their care.• Contribute to departmental quality and safety initiatives, including patient identification and hand hygiene standards.• Protect patient privacy and maintain confidentiality in accordance with all applicable requirements.QualificationsWhat You’ll BringHigh school diploma or equivalent required; associate degree in Medical Assisting preferred.One to two years of direct Medical Assistant experience or related medical field experience required.Prior hands-on experience with orthopedic casting is required.Basic Life Support certification preferred.National Medical Assistant certification preferred.Ability to obtain vital signs, take manual blood pressure readings, and collect blood samples and other specimens.Knowledge of medical terminology, clinical procedures, and protocols.Proficiency with electronic health record systems and medical office software.Strong interpersonal, communication, organization, and time-management skills.Sound judgment, accuracy, and the ability to prioritize effectively in a fast-paced environment.Additional Job Details (if applicable)Why Join Us?You’ll be part of a dedicated care team where your work directly supports patients, providers, and the overall clinical experience. This opportunity offers the chance to strengthen your skills, contribute to meaningful patient care, and grow within a leading healthcare system.At Mass General Brigham, our employees are our most important resource. We are committed to ensuring employees have access to a benefits package that is comprehensive, contemporary, and highly competitive. We offer a full range of benefits that meet the needs of you and your family, including programs to support your health, financial well-being, and life.Offerings include:Medical, dental, and vision insuranceA robust retirement savings programGenerous paid time offTuition assistanceand professional development supportAnd other perks!Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives!Remote TypeOnsiteWork Location288 Groveland StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$22.75 - $24.94/HourlyGrade3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.