Medical Assistant, Orthopedics

Wentworth-Douglass Hospital; Somersworth (NH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Career advancement opportunities

Differentiels

Premiums

Bonuses

Recognition programs

Job summary

Wentworth-Douglass Hospital in Somersworth, NH seeks a full-time Medical Assistant to support clinical and non-clinical patient services. You will take vital signs, assist physicians, schedule appointments, and help manage patient flow in a collaborative setting.

The position requires a high school diploma or equivalent, with Medical Assisting training preferred. BLS and CMA certification are valued, with weekend options available. Onsite location: 7 Marsh Brook Drive.

Qualifications

• Education: High School Diploma or Equivalent required or Associate’s Degree Medical Assisting preferred.
• Can this role accept experience in lieu of a degree? No
• Licenses and Credentials: Basic Life Support (BLS) preferred; Certified Medical Assistant (National Certification) preferred

Responsibilities

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, interview patients, obtain medical information, measure vital signs, weight and height, and record in medical records.
• Explain treatment procedures, medications, diets, and physician instructions; order and organize educational materials to reinforce patient education.
• Perform general office duties such as answering phones, taking dictation, and completing insurance forms, acting as liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare for testing; perform phlebotomy if competency demonstrated.
• Maintains inventory of immunizations and checks expiration dates; provide immunizations as applicable with certification or experience; improve departmental quality initiatives.

Skills

Medical assisting

Patient care

Vital signs

Phlebotomy

Education

High School Diploma or Equivalent

Associate’s Degree in Medical Assisting preferred

Job description

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Our practice is located at 7 Marsh Brook Drive, Somersworth, NH 03878. We have been a leader in sports medicine for more than 30 years, with practices located in Somersworth, Lee and Portsmouth. We are one of the largest and most trusted providers of orthopedic care in both the Seacoast region and the state of New Hampshire. Whether our patients need a joint replacement or have suffered a traumatic injury, they can count on our team of specialists! We do our best to keep all employees in their assigned practices and locations; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support. This position will primarily be located in our Somersworth location, however travel to our Lee and Portsmouth practices may be needed on occasion.

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Does this position require Patient Care? Yes

Essential Functions

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient’s medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications Education High School Diploma or Equivalent required or Associate’s Degree Medical Assisting preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials Basic Life Support [BLS Certification] preferred Certified Medical Assistant [National Certification] preferred

Experience Direct MA experience or medical field work 1-2 years required

Additional Job Details (if applicable)

We are seeking a full-time, 40-hour Medical Assistant to join our team onsite, working Monday through Friday with five 8-hour shifts scheduled between 8:00am and 5:00pm. This position offers the opportunity to provide direct patient care in a collaborative clinical setting.

Optional weekend shifts are also available for those interested in picking up additional hours in our walk-in clinic.

Remote Type

Onsite Work Location 7 Marsh Brook Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America)

Pay Range $19.80 - $24.94/Hourly Grade 3

Company Benefits

• In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.

EEO Statement

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.