Medical Assistant, Orthopedics

Wentworth-Douglass Physicians Organization (WDP); Somersworth (NH); On-site; USD 28,000 - 34,000; Full time

Job summary

Mass General Brigham in Somersworth, NH is seeking a full-time Medical Assistant to support clinical and non-clinical patient services on site. The role emphasizes patient care, documentation, and collaboration with clinicians.

The ideal candidate has 1–2 years direct MA experience, a high school diploma or an Associate's in Medical Assisting, BLS certification preferred, and is comfortable taking vitals, documenting in the medical record, scheduling, and assisting with phlebotomy when needed.

Qualifications

• Takes vital signs and records results accurately.
• Explain procedures and educate patients on care.
• Assist with front-desk duties and patient flow management.

Responsibilities

• Assist junior staff and support onboarding.
• Show patients to rooms and prepare equipment.
• Interview patients, measure vitals, and document data.
• Explain treatments and organize education materials.
• Collect specimens and assist with phlebotomy when competent.
• Maintain immunization inventory and check expirations.
• Provide immunizations as certified or supervised.
• Support quality initiatives in patient safety and hygiene.

Skills

Vital signs

Documentation

Scheduling

Phlebotomy

Interpersonal skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Associate's degree in Medical Assisting

Job description

United States, New Hampshire, Somersworth

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Our practice is located at 7 Marsh Brook Drive, Somersworth, NH 03878. We have been a leader in sports medicine for more than 30 years, with practices located in Somersworth, Lee and Portsmouth. We are one of the largest and most trusted providers of orthopedic care in both the Seacoast region and the state of New Hampshire. Whether our patients need a joint replacement or have suffered a traumatic injury, they can count on our team of specialists!

Site: Wentworth-Douglass Hospital

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

Education

High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Basic Life Support [BLS Certification] preferred Certified

Medical Assistant [National Certification] preferred

Experience

Direct MA experience or medical field work 1-2 years required

Additional Job Details (if applicable)

We are seeking a full-time, 40-hour Medical Assistant to join our team onsite, working Monday through Friday with five 8-hour shifts scheduled between 8:00am and 5:00pm. This position offers the opportunity to provide direct patient care in a collaborative clinical setting. Optional weekend shifts are also available for those interested in picking up additional hours in our walk-in clinic.

Remote Type

Onsite

Work Location

7 Marsh Brook Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.80 - $24.94/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Helping all candidates find great careers is our goal.

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