Medical Assistant Oncology Triage

Banner Health Corporate; Boswell (OK); On-site; USD 32,000 - 48,000; Full time

Job summary

Banner Health seeks a Medical Assistant to support clinicians and nursing staff in a busy oncology/clinical care setting at Banner Boswell in Sun City, AZ. The role emphasizes direct patient care, specimen collection, and coordination of clinic activities.

You will work with providers, handle treatment preparation, maintain records, and ensure a safe, clean environment. A CMA certification and BLS are required, with onboarding orientation provided.

Qualifications

• Completion of a medical assistant training program as defined by state regulations.
• Active Medical Assistant certification required (CMA/RMA/CCMA/NCMA).
• BLS certification required.

Responsibilities

• Prepares patient for exam by taking vital signs and recording symptoms.
• Assists providers with exams and minor procedures in-office.
• Coordinates and manages patient care including scheduling and referrals.
• Provides clerical support and maintains medical records and billing information.
• Maintains clean exam rooms and sterilizes equipment following OSHA guidelines.
• Orders supplies and assists with medication-related tasks.
• Develops communication with patients and families to support care.
• Completes onboarding/orientation and sim-train as directed.
• Interacts with staff and external contacts to support patient health.

Skills

Medical terminology

Interpersonal skills

multitasking

Scheduling

Education

Certified Medical Assistant (CMA) certification

BLS certification

Tools

EMR software

Job description

Primary City/State: Sun City, Arizona Department Name: BTMC Medical Oncology Work Shift: Day Job Category: Clinical Care Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment, and skills to provide an excellent patient experience. Schedule: Monday - Friday Day shift Saturday rotation required Location: Banner MD Anderson Cancer Center at Banner Boswell 13041 N Del Webb Blvd Sun City AZ Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets.

POSITION SUMMARY

Primary City/State: Sun City, Arizona Department Name: BTMC Medical Oncology Work Shift: Day Job Category: Clinical Care Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment, and skills to provide an excellent patient experience. Schedule: Monday - Friday Day shift Saturday rotation required Location: Banner MD Anderson Cancer Center at Banner Boswell 13041 N Del Webb Blvd Sun City AZ Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets.

CORE FUNCTIONS

• 1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
• 2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.
• 3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.
• 4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
• 5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
• 6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
• 7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.
• 8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.
• 9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations. Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT). Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred. Additional related education and/or experience preferred.

EEO Statement

EEO/Disabled/Veterans Our organization supports a drug-free work environment.

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