*This position is 100% remote to start, but the candidate in this role must be willing to eventually transition to hybrid status to complete rotating on-site days at Eisner Health clinics in Los Angeles County.*
Take the next step in your career and join the Eisner Health team! Founded in 1920, Eisner Health provides high-quality, integrated community healthcare to the underserved population in Downtown Los Angeles, Lynwood, Sherman Oaks, Panorama City, and Van Nuys. As one of the largest providers of accessible, free, or low-cost health and social services in the area, Eisner Health offers a wide variety of opportunities from which to choose. So don’t delay, we are waiting to hear from you!
Quick Facts:
The Medical Assistant, serving as a Comprehensive Perinatal Health Worker (CPHW), coordinates perinatal care support services for patients at Eisner Health. The CPHW conducts ongoing orientations, trimester-specific pregnancy assessments, and develops an individualized care plan (ICP) that address nutrition, health education, and psychosocial needs to support optimal pregnancy and birth outcomes. The CPHW is an integral member of the interdisciplinary care team, which includes the health care providers, health educator, nurses, dietitian, and clinical social workers
CPSP Specific
- Complete all required documentation forms for the CPSP program.
- Develop appropriate (ICP) Individual Care Plan with patient after the assessment following CPSP protocol
- The CPHW work closely with the CPSP coordinator/ Health Education Supervisor for accuracy and productivity.
- Conduct postpartum assessments identifying breastfeeding and family planning counseling needs. Documents birth outcomes for compliance.
- Record accurate information obtained from patient or parent/guardian in the electronic health record in a timely manner.
- Explain procedures to patients, answers questions as needed and/or allay their anxiety by providing them with additional time and/or information to make informed decisions. Determine and assess patient’s understanding of information provided to them.
- Review and obtains informed consents from patients. Check for accuracy of consent/forms prior to filing into patient’s electronic health record.
- Ensures continuity of care by establishing CPSP trimester re-assessments based on clients expected date of delivery.
- Refer clients to appropriate perinatal support services needed including; Dietician, Social Worker, IBH, Health Educator, Lactation Consultant, Oral Health, and Health Insurance Support. Generates outside referrals to community programs such as WIC and Welcome Baby as well as delivery hospital maternity tours.
Medical Assistant Duties:
- Assess patients, measure vital signs, and obtain pertinent information as required per visit type.
- Review patient’s electronic medical record for completion and accuracy; makes sure that test results are in the electronic health records prior to the patient being seen by the physician/provider. Obtain any missing report as needed.
- Reinforce instructions given to patients by the physician. Provides patient’s with written or verbal education materials with regards to office policies, medication, management of disease, home treatments and special diets as needed.
- Assist in the follow-up of failed appointments. Notifies patient by mail or phone and documents follow-up in patient’s electronic health record.
- Collect specimen for pregnancy testing when there is no verification of pregnancy,
- Support the medical providers and other staff in the department.
- Perform other functions of a medical assistant both in the front and the back office as needed. Assist in discharging patient from care, placing orders, referrals, appointment scheduling, answering phones, maintaining front desk and back office supplies, etc.
- Assist in training and orienting new staff member
- Accurately maintain equipment and medication logs on a daily basis. Responsible for reporting equipment malfunction/repairs needed.
- Possess the ability to be flexible to function in all positions of the department
Department Specific Requirements:
- Ability to work in a fast past paced, high volume community clinic environment
- Perform functions required by CPSP (Comprehensive Perinatal Service Program). Must attend training to become a certified CPHW as mandated by the CPSP program.
- Must have basic knowledge of how prenatal care is provided
- Required to conduct patient follow up and tracking for Postpartum Quality Assurance to comply with standards
- Required to attend training for Family Planning Health Worker
- Required to attend training held by CAIR (California Immunization Registry)
- Required to attend a basic Breastfeeding Training
Basic Qualifications:
- Must have completed a Medical Assistant program.
- At least one year experience in OB/ GYN
- CPSP certificate or completion of CPSP certification within 6 months of employment.
- Bilingual, English and Spanish language skills
Benefits:
- PTO Accrual rate of 7.08 hours per pay period (26 pay periods per year).
- 9 Paid Holidays.
- 40 hours of paid Jury Duty time per year.
- Medical, Dental, & Vision insurance (HSA eligible, PPO option available).
- Flexible Spending Accounts (Healthcare, Dependent Care, & Transportation).
- Employer-Sponsored life insurance & long term disability.
- 30 covered visits for Chiropractic or Acupuncture visits.
- 401k plan with 3% employer contribution
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.