Medical Assistant NYU Langone Huntington Medical Group Commack

NYU Langone Health; Commack (NY); On-site; USD 55,326 - 55,616; Full time

Job summary

NYU Langone Health in Commack is hiring a Medical Assistant responsible for assisting physicians and nurses in patient care. This role involves preparing patients for examination, measuring vital signs, and performing administrative tasks.

The ideal candidate will have completion of a Medical Assistant Program and ideally some prior experience. The position offers a salary range from $55,326.59 – $55,616.08 annually, reflecting the standards set by New York state regulations.

Qualifications

• Demonstrated ability in computer skills.
• Working knowledge of English in verbal, reading, and writing; other language an asset.
• Ability to complete multiple tasks efficiently and thrive in a teamwork environment.

Responsibilities

• Assists physicians and Advanced Care Practitioners in providing patient care.
• Validates patient identifiers and prepares patients for examination.
• Measures and records vital signs and draws blood.

Skills

Medical Assistant experience

EKG

Phlebotomy

Venipuncture

Computer skills

Education

High School Diploma or equivalent

Completion of an accredited Medical Assistant Program or certification

Job description

Position Summary

Medical Assistant - Commack

In this role, the successful candidate is responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care. The Medical Assistant validates patient identifiers, prepares patients and rooms for examination, measures and records vital signs, draws blood, and collects laboratory samples. The Medical Assistant also handles administrative tasks such as scheduling appointments, answering phone calls, and performing data entry.

Job Responsibilities

• Escorts patients to exam rooms
• Cleans and stocks exam rooms
• Measures and records patient vital signs
• Obtains and processes blood samples as per NYULH policy
• Supports quality initiatives by following FGP guidelines for collecting and documenting information in the EMR
• Promotes a positive patient experience
• Communicates effectively with providers and administrative staff, escalates issues
• Answers phone calls
• Reviews and responds to in-basket messages
• Follows up on Rx refill requests
• Assists physician with patient intake and transcribes visit into EPIC
• Performs other duties as needed

Clinical & Administrative Responsibilities

• Completes necessary intake, including obtaining patient vital signs and other tests within defined scope of practice as needed
• Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth
• Assists with maintaining patient flow to and from exam rooms and treatment areas, escorting patients and specimens throughout the facility
• Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient
• Communicates the functionality and purpose of MyChart to patients during intake
• Ensures the appropriate translation services or equipment is in place prior to the start of visit
• Assists with blood/specimen collection and ensures proper handling and processing of patient specimens per organizational policy & procedure
• Performs point of care testing such as EKG, glucose testing, pregnancy test, and urinalysis per policy, with required competency documented
• Prepares the appropriate patient encounter, ensuring all relevant information for the visit is up to date (bloodwork, radiology images, medications, past medical history)
• Reviews and imports any “Prepare for your Visit”, “Outside Information” and patient history prior to provider encounter
• Works with the clinical team to ensure logbooks related to equipment, specimen collection, and other clinical safety measures are followed per FGP standards
• Supports best practice workflows for MIPS by updating medical records with patient vital signs and histories (immunization, medical & surgical). May scan and/or upload diagnostic reports to Epic and link with orders
• Maintains patient privacy in accordance with HIPAA standards
• Handles appropriate patient calls and documents outcomes of all patient communications as needed; refers all clinical questions/concerns to RN/Provider
• Assists with in-basket message management including any necessary tasks related to patient medical advice requests as per best practices
• Utilizes EPIC functionality to review and update patient records and maintain communication with peers and supervisors related to patient care
• Assists physicians with procedure and/or set‑up according to the specialty where necessary
• Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and equipment as needed; communicates when supplies need replenishment
• Cleans and sterilizes designated equipment after use, following policy and documented competency
• Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment
• Reviews appropriate downtime procedures relating to patient visits
• Completes annual competencies such as Fire Safety, Hazardous Waste, MedSled, HIPAA compliance
• Partners with administrative and clinical personnel to complete prior authorization, medication refills and referrals related to patient continuity of care
• Assists with prescription refill requests by locating prescription in EMR, identifying last patient visit, and tasking RN/LPN/Provider to evaluate, set up or process renewal
• Accompanies physician into exam room and transcribes history, past medical and surgical history, family and social histories, medications and allergies, physical exam, laboratory and radiologic orders as dictated by the MD, and documents accurately the encounter
• Lists all proper diagnoses and symptoms, and follow‑up instructions and prescriptions as dictated by the physician
• Documents patient orders including laboratory tests, radiology tests, medications, etc.
• Performs other duties as assigned

Patient Experience and Access

• Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience during every encounter
• Drives consistency in every patient and colleague encounter by embodying the core principles of FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign‑Off)
• Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care or interaction as appropriate
• Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging
• Proactively anticipates patient needs, participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate
• Shares ideas or observed areas of opportunity to improve patient experience and patient access with appropriate leadership
• Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience
• Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles

Minimum Qualifications

• High School Diploma or equivalent
• Completion of an accredited Medical Assistant Program or, upon hire, holding a current medical assistant certification from a nationally recognized accredited institution (AAMA, AMT, NCCT, NHA)
• Working knowledge of English in verbal, reading, and writing; other language an asset
• Demonstrated ability in computer skills
• Ability to complete multiple tasks efficiently and thrive in a team‑work environment that pursues a positive patient care experience

Preferred Qualifications

• Medical Assistant experience
• Experience with EKG, phlebotomy, and venipuncture

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital—Long Island is an equal opportunity employer and is committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for this role is $55,326.59 – $55,616.08 annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses, incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here.