Medical Assistant Huntington

NYU Langone Health; United States; On-site; USD 49,793 - 60,859; Full time

Benefits offered by this job

Comprehensive benefits

Generous time-off program

Wellness program

Job summary

NYU Langone Health is seeking a Medical Assistant for their Huntington location. The Medical Assistant will assist physicians and nurses in providing patient care, including tasks such as measuring vital signs, drawing blood, and managing appointments.

The ideal candidate must have a high school diploma, complete an accredited Medical Assistant program, and possess strong communication skills. A full range of benefits is provided to enhance employee well-being.

Qualifications

• Must have a current medical assistant certification from an accredited institution.
• Ability to communicate effectively in English.
• Demonstrated ability in computer skills.

Responsibilities

• Assist physicians and nurses in patient care.
• Measure and record patient vital signs.
• Perform administrative tasks such as scheduling appointments.

Skills

Communication skills

Teamwork

Patient care

Education

High School Diploma or equivalent

Completion of a Medical Assistant Program

Tools

EPIC

EKG equipment

Phlebotomy supplies

Job description

NYU Langone Hospital—Long Island is a 591-bed university‑affiliated medical center that offers diagnostic and therapeutic care across virtually every specialty. It is a regional healthcare resource with a deep commitment to medical education and research, providing a full complement of inpatient and outpatient services. Equity and inclusion are fundamental values.

Position Summary

We have an exciting opportunity to join our team as a Medical Assistant – Huntington. In this role the Medical Assistant assists physicians, Advanced Care Practitioners, and nurses in providing patient care. Responsibilities include validating patient identifiers, preparing patients and rooms for examination, measuring and recording vital signs, drawing blood, and collecting other lab samples. The Medical Assistant also performs administrative tasks such as scheduling appointments, answering phone calls, and entering data.

Job Responsibilities

• Escorts patients to exam rooms
• Cleans and stocks exam rooms
• Measures and records patient vital signs
• Obtains and processes blood samples as per NYULH policy
• Supports quality initiatives by following FGP guidelines for collecting and documenting information in the EMR
• Promotes a positive patient experience
• Communicates effectively with providers and administrative staff, escalates issues
• Answers phone calls
• Reviews and responds to inbasket messages
• Follows up on Rx refill requests
• Assists physician with patient intake and transcribes the visit into EPIC
• Performs other duties as needed

Clinical & Administrative Responsibilities

• Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed
• Follows guidelines for validating patient medical record when accessing and updating information, including name and date of birth
• Assists with maintaining patient flow to and from exam rooms and treatment areas; assists in escorting patients and specimens throughout the facility
• Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient
• Communicates the functionality and purpose of MyChart to patients during intake
• Ensures appropriate translation services or equipment is in place prior to the start of visit
• Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as per organizational policy & procedure
• Performs point‑of‑care testing such as EKG, glucose testing, pregnancy test, urinalysis; follows organization policy & procedure with required competency documentation
• Preps the appropriate patient encounter ensuring that all relevant information for the visit is up‑to‑date, including bloodwork, radiology images, medications, and past medical history
• Reviews and imports any “Prepare for your Visit”, “Outside Information” and patient history prior to provider encounter
• Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards
• Supports best practice workflows for MIPS by updating medical records with patient vital signs and histories (immunization, medical & surgical); may also be required to scan and/or upload diagnostic reports and link them to their associated order in Epic
• Maintains patient privacy as it relates to HIPAA standards
• Handles appropriate patient calls and documents outcome of all patient communications as needed; refers all clinical questions/concerns to RN/Provider
• Assists with inbasket message management, including necessary tasks related to patient medical advice requests as per best practices
• Utilizes Epic functionality to review and update patient records and maintain communication with peers and supervisors related to patient care
• Assists physicians with procedure and/or set‑up according to the specialty where necessary
• Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and equipment as needed; communicates when supplies need to be replenished
• Cleans and sterilizes designated equipment after use, following organization policy & guidelines with competency documentation
• Supports FGP clinical quality management by facilitating appropriate documentation and maintenance of clinical supplies and equipment
• Reviews appropriate downtime procedures as they relate to patient visit
• Completes annual competencies such as fire safety, hazardous waste, MedSled, HIPAA compliance, etc.
• Partners with administrative and clinical personnel to complete prior authorization, medication refills and referrals related to patient continuity of care
• Assists with prescription refill request by locating requested prescription in EMR, identifying last patient visit and tasking RN, LPN, or Provider to evaluate, set up and/or process for renewal
• Accompanies physician into exam room and transcribes history including history of present illness, past medical and surgical histories, family and social histories, medications and allergies, physical exam, laboratory and radiologic orders; documents accurately the physician’s encounter with the patient
• Lists all proper diagnoses and symptoms, as well as follow‑up instructions and prescriptions as directed by the physician
• Documents patient orders including laboratory tests, radiology tests, medications, etc.
• Performs other duties as assigned

Patient Experience and Access

• Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience during every encounter.
• Drives consistency in every patient and colleague encounter by embodying the core principles of the FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign‑Off)
• Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate
• Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging
• Proactively anticipates patient needs and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate
• Shares ideas or any observed areas of opportunity to improve patient experience and access with appropriate leadership (e.g., ways to optimize provider schedules, minimize delays, increase employee engagement, etc.)
• Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience
• Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles

Minimum Qualifications

• High School Diploma or equivalent
• Completion of a Medical Assistant Program from an accredited institution OR, upon hire, hold a current medical assistant certification from a nationally recognized accredited institution (e.g., AAMA, AMT, NCCT, NHA)
• Working knowledge of English in verbal, reading and writing abilities; other language skills are an asset
• Demonstrated ability in computer skills
• Ability to complete multiple tasks efficiently and thrive in a team‑work environment dedicated to positive patient care experience

Preferred Qualifications

• Medical Assistant experience
• Experience with EKG, phlebotomy and venipuncture

Qualified candidates must be able to effectively communicate with all levels of the organization.

Benefits

We offer a comprehensive benefits and wellness package, including financial security benefits, a generous time‑off program, employee resource groups, and a holistic wellness program focusing on physical, mental, nutritional, sleep, social, financial, and preventive care. The package is designed to allow you to focus on what truly matters and enhance your overall quality of life.

EEO Statement

NYU Langone Hospital—Long Island is an equal opportunity employer and is committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.

Salary Range

Salary range for this role is $55,326.60 – $55,326.60 annually. Actual salaries depend on experience, specialty, education, and hospital need. The listed range does not include bonuses, differential pay or other forms of compensation or benefits.