Medical Assistant (Non-Exempt)

mercy; United States; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off (PTO)

Tuition support and matched retirement

Job summary

Mercy Medical Assistants support providers with direct and indirect patient care in an outpatient setting. They ensure accurate documentation, assist with procedures, and provide administrative support to keep daily operations running smoothly.

Ideal candidates will have a high school diploma or equivalent and MA program training; BLS may be required in hospital outpatient settings. Mercy emphasizes patient-centered care and professional growth.

Qualifications

• High school diploma or equivalent required; MA Clinic Academy training required.
• Graduate from an accredited Medical Assistant program preferred.
• Basic Life Support (BLS) may be required for Hospital Outpatient Departments.

Responsibilities

• Assist with clinical procedures and direct patient care.
• Maintain accurate documentation and medical records.
• Provide administrative support to ensure smooth daily operations.

Skills

Strong communication

Interpersonal skills

EHR proficiency

Clinical documentation

Multitasking

Population health awareness

Education

High school diploma or equivalent

Graduate from accredited Medical Assistant program

Tools

EHR systems

Medical office equipment

Job description

Find your calling at Mercy! Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Position Details:

Minimum Qualifications

• Education: High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Additional minimum requirement(s) only for Hospital Outpatient Departments: Certification(s): BLS (Basic Life Support)

Preferred Qualifications

• Education: Graduate from an accredited Medical Assistant program.
• Experience: One year of experience in an outpatient or ambulatory care setting.
• Additional preferred requirement(s) for non-HOD Clinics: Certification(s): BLS (Basic Life Support)

Skills, Knowledge, Abilities:

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment:

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements

• Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis.
• Position requires prolonged standing and walking each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.