Medical Assistant- Heartcare Clinic

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Joplin (MO); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off (PTO)

Tuition assistance

Job summary

Mercy is seekingMedical Assistants to join outpatient teams, supporting providers with patient care and documentation in a fast-paced environment. The role emphasizes strong communication, EHR proficiency, and patient-centered service while maintaining efficient clinic operations and adherence to Mercy standards.

Ideal candidates will have MA program credentials, a high school diploma, and hands-on outpatient experience.

Qualifications

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Responsibilities

• Assist providers with direct and indirect patient care in outpatient settings.
• Maintain accurate documentation in the EHR and medical records.
• Provide administrative support to ensure smooth daily operations.
• Support with clinical procedures and equipment handling.
• Uphold Mercy's mission and standards of care while ensuring patient safety.

Skills

Communication

EHR proficiency

Multitasking

Clinical procedures knowledge

Patient-centered care

Education

High school diploma

Medical Assistant program graduate

Job description

Find your calling at Mercy!

Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Minimum Qualifications

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.

Additional Minimum Requirement(s) Only For Hospital Outpatient Departments

Certification(s): BLS (Basic Life Support)

Education:

Graduate from an accredited Medical Assistant program.

Experience:

One year of experience in an outpatient or ambulatory care setting.

Additional Preferred Requirement(s) For Non-HOD Clinics

Certification(s): BLS (Basic Life Support)

Skills, Knowledge, Abilities

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment:

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements

• Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis.
• Position requires prolonged standing and walking each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.