Medical Assistant Neurosurgery Clinic

Banner Health; Phoenix (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking organization as a Medical Assistant, where you'll play a vital role in enhancing patient care in a dynamic neurosurgery clinic. This position involves direct patient interaction, assisting with medical procedures, and ensuring accurate medical records management. You'll be part of a dedicated team committed to providing exceptional care while utilizing the latest technology and evidence-based practices. With opportunities for professional growth and tuition assistance, this role is perfect for those looking to advance their careers in healthcare. Embrace the chance to make a real difference in patients' lives every day!

Benefits

$80 allowance for scrubs

Tuition assistance

Career advancement opportunities

Qualifications

• High school diploma or GED required; completion of medical assistant training program.
• Active Medical Assistant Certification and BLS certification needed.

Responsibilities

• Assist clinicians and nursing staff in providing medical care and patient support.
• Prepare patients for exams, take vitals, and manage patient care coordination.

Skills

Customer Service

Medical Terminology

Interpersonal Communication

Computer Skills

Multi-tasking

Education

High School Diploma/GED

Medical Assistant Certification

BLS Certification

Tools

Medical Software

Electronic Medical Records (EMR)

Job description

Primary City/State: Phoenix, Arizona

Department Name: C/P-Neurosurgery-Clinic

Work Shift: Day

Job Category: Clinical Care

$80 ALLOWANCE FOR SCRUBS INCLUDED!!

Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you!

Banner - University Medicine Neurosurgery Clinic strives to provide the best neurosurgical treatment with the latest technology and evidence-based care while focusing on compassionate, tailored plans that are unique for each patient. We also specialize in minimally-invasive techniques and complex cases. Throughout the entire process, patients can feel confident that they have a team of devoted Banner Brain & Spine experts in multiple subspecialties working toward meeting their needs.

As a Medical Assistant on this team, you will be an integral part of the patient's Banner experience looking to provide each person with the best customer service and patient care. When assisting patients directly, you will be rooming patients, taking vitals, assisting with procedures, and updating patient electronic medical records accurately and timely. When not providing direct patient care, you may also provide additional support to our office/administrative staff throughout the clinic. This could include answering phones, checking in patients, scheduling appointments, following up with referrals, ordering supplies, stocking rooms, etc.

Uncertified Medical Assistants will be considered and will have 12 months to become nationally certified once employment begins. Uncertified Medical Assistants will have access to Medical Assistant certification study material and Banner will pay for the cost of certification. A passing score would result in a pay increase due to an MA’s newly certified status. Banner is also committed to your future and invested in furthering your education. Medical Assistants have the opportunity to move up the Medical Assistant career ladder or sign up for tuition assistance to further advance their career. From PTR to RN, there are endless opportunities at Banner Health. Ask your recruiter for additional details to learn more.

The schedule is Monday-Friday from 8:00AM-4:30PM, working with a strong team that supports the community need for Neurosurgeons. We strive to provide high quality care to ensure an exceptional patient experience. In order to achieve this goal, it is preferred that our team have customer service experience, computer efficiency, and knowledge of medical terminology. Will require AZ fingerprint clearance card, as travel will be required between 755 E. McDowell, Arcadia 4200 E. Camelback, and Scottsdale Sports Medicine at 7400 N. Dobson.

POSITION SUMMARY
This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS

1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.
3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.
4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.
8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.
9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations. Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.

Employees working at Banner Scottsdale Sports Medicine, second floor must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred. Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy