Medical Assistant Orthopedics Phoenix Tempe

Banner Health; Phoenix (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Orthopedics Medical Assistant to join their dynamic team in a fast-paced clinical environment. In this role, you will assist healthcare professionals in delivering exceptional patient care, ensuring a positive experience for diverse patients. You'll be responsible for preparing patients for exams, managing medical records, and maintaining a clean clinical environment. This position offers a fantastic opportunity for both newcomers and experienced professionals to contribute to meaningful patient outcomes while working in a supportive team atmosphere.

Qualifications

• Completion of an approved medical assistant training program.
• Active Medical Assistant Certification required.

Responsibilities

• Assist clinicians with exams and minor procedures.
• Manage patient care and coordinate pre-certifications and referrals.

Skills

Interpersonal Skills

Communication Skills

Medical Software Proficiency

Patient Care

Education

High School Diploma/GED

Medical Assistant Certification

Tools

EMR Software

Scheduling Software

Job description

Primary City/State:

Phoenix, Arizona

Department Name:

Interventional Spine-Clinic

Work Shift:

Day

Job Category:

Clinical Care

Great careers are built at Banner Health. We understand that talented health care professionals appreciate having options. We are proud to offer our team members many career and lifestyle choices throughout our network of facilities. Apply today; this could be the perfect opportunity for you.

Banner Orthopedics offers a wide range of services and support designed with bone, joint, and muscle health in mind. From minor treatments to advanced care, Banner Health's Orthopedic Programs are ready to help keep patients moving forward.

As an Orthopedics Medical Assistant, you'll work alongside physicians and healthcare staff dedicated to providing a positive patient experience. Our clinic offers a friendly, customer-focused environment where you can apply your love for patient care and teamwork. We are an energetic, fast-paced team serving a diverse age range of patients. A career with our team is great if you are just starting out or have many years of experience. If you are ready to be challenged, work in a positive environment, and contribute to making a change in people's lives, then we are the perfect team for you.

MA will report to multiple locations:

• Tempe: 5002 S Mill Ave Tempe, AZ
• Phoenix: 2222 E Highland Ave, Suite 300, Phoenix AZ

Schedule:

• Monday, Wednesday, Friday - Phoenix 8:00am - 5:00pm (Monday Desk Day)
• Tuesday and Thursday - Tempe 8:00am - 5:00pm

POSITION SUMMARY

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as implementing and evaluating direct patient care. This role utilizes specialized knowledge, judgment, and skills to deliver an excellent patient experience.

CORE FUNCTIONS

1. Prepares patients for exams and treatments by taking and recording vital signs, symptoms, and other necessary measurements; documents chief complaints and pain scores as appropriate. Reports any changes in patient condition to the clinician.
2. Assists providers with exams and minor procedures, including taking blood pressure, respiration, heart rate, temperature, performing phlebotomies, ear irrigation, and EKGs. Acts as a chaperone as needed. Uses universal precautions and PPE at all times. Prioritizes patient flow through the clinical process.
3. Coordinates and manages patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling. Communicates test results to patients. Acts as a resource to clinicians to ensure optimal patient care. May administer medications per policies or provider instructions.
4. Provides clerical support, including maintaining complete medical records, labs, authorizations, X-rays, hospital records, and previous care documentation. Ensures timely billing information.
5. Maintains a clean, functional environment by disinfecting equipment and exam rooms, following sterilization and OSHA guidelines. Performs basic equipment maintenance and coordinates repairs.
6. Orders supplies, stocks care areas, and manages medication inventory, including expired or recalled medications and equipment.
7. Develops effective communication channels with all stakeholders, exemplifying service orientation and teamwork.
8. Completes onboarding and training activities as needed, including simulation training.
9. Works under direct supervision of providers and interacts with staff, physicians, patients, families, and external contacts, managing data from multiple sources to support patient care.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent; completion of an approved medical assistant training program as defined by state regulations.
• Active Medical Assistant Certification (e.g., RMA, CMA, CCMA, NCMA) with proof of current membership. BLS certification required.
• Strong computer skills, including medical software proficiency.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple priorities effectively and organized.

Additional requirements regarding fingerprint clearance cards depend on the specific work location and role.

PREFERRED QUALIFICATIONS

• Experience with medical procedures, insurance, managed care, EMR, and scheduling software.
• Additional related education or experience.

EEO Statement:

Our organization supports a drug-free work environment. We are an equal opportunity employer, including females, minorities, individuals with disabilities, and veterans. EEO/Female/Minority/Disability/Veterans

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