Medical Assistant Neurosciences

Banner Health; Glendale (AZ); On-site; USD 38,000 - 48,000; Full time

Job summary

Banner Health's Neurosurgery-T-Bird clinic in Glendale, AZ is looking for a Medical Assistant to join our team for a day shift. You will support clinicians and nursing staff, help with exams and patient flow, and contribute to delivering excellent patient care.

This role offers opportunities to work directly with patients and physicians in a busy clinic, with a focus on safety, accuracy, and compassionate service. Experience and certification requirements are outlined in the qualifications.

Qualifications

• High school diploma or GED required.
• Completion of an approved medical assistant training program.
• Active Medical Assistant Certification required.
• BLS certification required.
• Strong computer skills and excellent interpersonal/communication abilities.

Responsibilities

• Prepare patient for exam by taking and recording vital signs and chief complaint.
• Assist providers with exams and minor in-office procedures; take BP, pulse, temp; perform phlebotomies.
• Coordinate patient care including referrals, scheduling, and test results communication.
• Provide clerical support and maintain medical records for billing and documentation.
• Maintain clean exam rooms, sterilize equipment, and follow OSHA guidelines.
• Order supplies and manage medications as directed.
• Develop effective communication with internal and external customers and onboarding processes.
• Work under the supervision of providers and coordinate with staff for patient care.

Skills

Computer skills

Interpersonal skills

Communication skills

Prioritization

Education

High school diploma or equivalent

Medical assistant training program

Tools

EMR software

Scheduling software

Job description

Primary City/State:

Glendale, Arizona

Department Name:

Neurosurgery-T-Bird

Work Shift:

Day

Job Category:

Clinical Care

A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better.

As a Medical Assistant - join us for a rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of,

We offer a customer-focused and friendly work environment with career growth opportunities to work in a busy clinic. We offer a chance to work directly with patients and with an engaged group of physicians and staff. A career with our team is great if you are just starting out or have many years of experience. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you.

Hours: Monday Through Friday - 8am-4:30pm

Location: 5310 West Thunderbird Road, 308, Glendale, AZ 85306 you will cover our other location- 4200 E. Camelback Rd. Phoenix, AZ 85018 when needed

Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

Position Summary

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

Core Functions

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
• Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.
• Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.
• Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
• Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
• Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.
• This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.
• This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations.

Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

Preferred Qualifications

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

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