Medical Assistant

Banner Health; Sun City West (AZ); On-site; USD 34,000 - 45,000; Full time

Job summary

Banner Health is seeking a Medical Assistant for the Primary clinic in Sun City West, AZ. You will support clinicians in a busy clinic, perform vitals, assist with exams, and manage patient communications in a patient‑centered environment.

Responsibilities include rooming patients, EKGs, injections, and coordinating tests and referrals while adhering to safety and infection control standards. This role suits both new entrants and experienced staff.

Qualifications

• Requires completion of an approved medical assistant training program as defined by state regulations.
• Active Medical Assistant Certification (RMA, CMA, CCMA, NCMA) with current membership proof.
• BLS certification required and capable of using medical software.

Responsibilities

• Prepares patients for exams by taking vitals and recording symptoms and chief complaints.
• Assists clinicians with exams and minor in‑office procedures, including EKGs.
• Coordinates care with referrals, authorizations, and scheduling for tests and treatments.
• Provides clerical support and ensures accurate billing information for encounters.
• Maintains clean exam rooms and proper infection control practices per OSHA guidelines.
• Orders supplies and manages medications, recalls, and inventory as directed.
• Communicates test results to patients and supports clinician needs as a resource.

Skills

Patient communication

Interpersonal skills

Multitasking

Computer skills

Education

High school diploma or equivalent

Medical assistant training program

Tools

EMR software

Scheduling software

Job description

Primary City/State: Sun City West, Arizona

Department Name: SCW-PC6-Clinic

Work Shift: Day

Job Category: Clinical Care

Great careers are built at Banner Health. We understand that talented health care professionals appreciate having options. We are proud to offer our team members many career and lifestyle choices throughout our network of facilities.

As a Medical Assistant for Primary clinic on our team, you will be working in a busy clinic, rooming patients, vitals, EHR documentation, patient communications, EKG, injections and more. We offer a customer-focused and friendly work environment with career growth opportunities. We offer a chance to work directly with patients and with an engaged group of physicians and staff. A career with our team is great if you are just starting out or have many years of experience. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you.

Hours: 6:45 am to 5:15 pm

14416 W Meeker Blvd Bldg C # 200 sun City West, AZ 85375

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

Position Summary

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

Core Functions

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
• Assists providers with exams and minor in-office procedures which could include taking patients' blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG's. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.
• Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.
• Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
• Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
• Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.
• This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.
• This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician's offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations.

Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

Preferred Qualifications

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

EEO Statement

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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