Medical Assistant - Neurology - 141456

University of California - San Diego Medical Centers; San Diego (CA); On-site; USD 56,000 - 74,000; Full time

Job summary

University of California - San Diego Medical Centers seeks an experienced Medical Assistant to support front and back office functions in a fast-paced ambulatory clinic in San Diego, CA.

Responsibilities include scheduling, patient check-in, EMR charting, and coordination of tests and vaccines. Candidates should have CMA or completed MA training, BART or BLS, and at least two years in ambulatory care, with Epic experience preferred.

Qualifications

• CMA or completion certificate in Medical Assistant training.
• BART or BLS at hire, with plan to obtain BART within 6 months.
• Minimum 2 years MA experience in ambulatory care.
• Experience in mental health and/or addiction treatment settings.

Responsibilities

• Perform front office management including scheduling, check-in, and billing.
• Use EMR for charting, patient screening, and translations (EN/SP).
• Assist with patient testing, vaccines, and clinical procedures as needed.
• Support multiple departments and ensure safety and compliance in daily workflows.

Skills

Interpersonal communication

Team collaboration

Fast-paced environment

Medical terminology

Electronic health records

Education

Certified Medical Assistant (CMA)

BART or BLS certification

Tools

EPIC/Cadence

EPIC In-basket management

Job description

DESCRIPTION

Under direct supervision of the clinic supervisor and the general supervision of the clinic providers, performs work which requires specific knowledge and training in patient care duties within the Business and Professions Code of the State of California and the regulations of the Joint Commission of the Accreditation of Hospitals (TJC). These duties also include but are not limited to: all aspects of front office management, appointment scheduling, patient check-in, authorizations, accurate billing, payment processing, supply chain and forms management.Back office duties require equipment management, environmental care functions, cleaning/disinfecting the environment.

Requires knowledge of medical terminology, procedures, universal precautions and proper use of body mechanics. Position requires initiative, ability to prioritize demands and ability to work in a team environment. Position may also require various testing which may include audiograms, ECG's, forensic urine drug screen collection, venipuncture/specimen processing, TB skin testing and equipment calibration, administration of vaccines and assist with patient treatment. Use electronic medical record software for patient charting, patient screening for medical issues, translation services (Bilingual English/Spanish), chart preparation. Occasionally float to other departments to assist.

MINIMUM QUALIFICATIONS

• Certified Medical Assistant (CMA) OR Certificate of completion of a Medical Assistant training program.
• BART or BLS at time of hire with commitment to get BART within six (6) months of hire date.
• Minimum Two (2) years of experience as a MA in an ambulatory medical practice.
• Experience in mental health and/or addiction treatment setting.
• Requires knowledge of medical terminology, on-line scheduling, universal precautions, and proper use of body mechanics.
• Must be able to function in a fast-paced environment, have excellent interpersonal and communication skills, and consistently demonstrate empathy and kindness to all staff and patients.
• Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability.
• Strong computer literacy.
• Strong ability to take initiative, prioritize demands and work in a team environment.
• Experience in a fast-paced, multi-specialty clinic
• Scheduling experience.
• Knowledge of workplace safety practices, regulatory compliance, incident reporting, and safety program implementation.
• Strong understanding of clinic workflows, patient care coordination, and administrative processes.
• Ability to work as a team member.
• Ability to be flexible with varying demands in a small specialty clinic.

PREFERRED QUALIFICATIONS

• Five (5) years of recent experienced (within the last 2 years) as an MA.
• Experience working with Neurology (headache and migraine) patient populations.
• Knowledge and experience processing medication prior authorizations and durable medical equipment (DME) prior authorizations
• Experience assisting with procedures.
• Experience with EPIC and Cadence module.
• Experience with Epic in-basket management (MA/nurse pools and Refill pools)
• Experience working with senior population.
• Experience working with vulnerable patient populations

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $56,063 - $74,020 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $26.85 - $35.45

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).