Medical Assistant - Miami, FL

Taleo; Miami (FL); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

401k contribution

Job summary

Optum On-Site Solutions in Miami, FL seeks a Medical Assistant to support a Port of Miami site within the UnitedHealth Group family. The role centers on welcoming patients, managing check-in/out, coordinating calls and walk-ins, and maintaining smooth clinic flow in a primary care setting.

Responsibilities include clinical intake, vital signs, phlebotomy where applicable, coordination with providers, and EMR documentation.

Qualifications

• Completion of medical assistant training program or 1+ years of medical assistant or phlebotomist experience.
• Meet state requirements by law, including licensure where applicable.
• Active CPR/BLS certification or ability to obtain within 90 days of hire.

Responsibilities

• Welcomes patient to the worksite clinic and orients them to services available.
• Manages patient check-in and check-out.
• Handles clinic calls, emails, and walk-ins.
• Orders clinic supplies and manages clinic flow for timely patient care.
• Coordinates distribution of wellness communications and site marketing.
• Supports group events (biometric events, flu shots, health fairs) with supervision.
• Directs patients to employer benefit programs and completes provider orders as required.
• Performs clinical intake (vital signs, history) and assists with patient movements and procedures.
• Maintains proper EMR and paper documentation for assessments and procedures.

Skills

Medical assisting

Communication skills

Team player

CPR/BLS certified

Education

Medical Assistant training program

State certification/license (AAMA/NCCT/AMT)

Tools

EMR systems

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Medical Assistant - Miami, FL (2388092)

Medical Assistant - Miami, FL - 2388092

Optum On-Site Solutions, part of the Optum family of businesses, is seeking a Medical Assistant to join our team in Miami, FL. As a member of the Optum Behavioral Care team, you’ll be an integral part of our vision to make healthcare better for everyone.

Optum On-Site Solutions is a primary care clinic solution for employers providing convenient, quality, and low-cost care to their employees and dependents. As the first point of contact for the patient, the Medical Assistant is responsible for providing a concierge level of service ensuring the well-being of patients and for providing a positive, supportive environment for patients and other staff while working in conjunction with an advanced practice clinician and another medical assistant.

Location: Port of Miami, FL

Royal Caribbean Employee Clinic

Schedule: Mondays, Wednesdays and Fridays: 9:00 a.m. - 5:00 p.m., Tuesday and Thursdays: 8:00 a.m. - 4:00 p.m.

Targeted Start Date: Monday, January 4, 2027

Our Medical Assistances:

• Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, Friendly
• Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs
• Through genuine and positive communication, makes each customer feel informed, understood, and special
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
• Can keep up in the MedExpress environment by facing tasks and challenges with energy and passion
• Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals

Primary Responsibilities:

• Welcomes patient to the worksite clinic and orients them to the services available
• Manages the patient check-in and check-out process
• Manages clinic calls, emails, and walk - ins
• Order clinic supplies
• Manage clinic flow to ensure patients are seen timely.
• Visible resource - actively participating in worksite events and part of worksite fabric
• Coordinates distribution of well-being related communications and marketing at the site (posters, desk drops, etc.)
• Assist in the execution of group event activities at their site (i.e. biometric events, flu shots, health fairs) in collaboration with Manager
• Navigates patients to employer benefit programs
• Complete provider orders per state and provider regulations
• Perform Clinical Intake with patients to include taking and recording vital signs and patient history
• Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.
• Prioritizes and multi-tasks to optimize patient flow and the patient experience
• Complete patient referrals and patient callbacks daily, with results as needed
• Proper, concise and complete EMR documentation and paper based documentation for all assessments and procedures
• Other duties as assigned such as new models of care and new types of procedures, etc.

Required Qualifications:

• Completion of medical assistant training program or 1+ years of medical assistant or phlebotomist experience in an urgent care, primary care, or emergency room setting
• Meet all other state requirements by law, including but not limited to all state requirements, and licenses, where applicable
• If required by state - ability to maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT) or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board
• Active CPR/BLS certification or ability to obtain within 90 days of hire

Preferred Qualifications:

• 2+ years of direct patient care experience performing medical assistant clinical duties in an urgent care, physician practice, or emergency room setting
• Direct experience with the following tasks:
  • Clinical intake, patient data collection
  • Laboratory specimen collection (blood-draw/venipuncture, urine collection, point of care testing, etc.)
  • Performing EKG testing
  • Application of orthopedic devices, such as preformed splints
  • Performing basic wound care
  • Review of basic instructions such as use of patient assistive devices (crutch fitting & walking)
• Knowledge of federal, state and local laws and regulations including OSHA and HIPAA requirements
• Knowledge of computerized information systems (EMR) used in clinical management settings
• Proven solid interpersonal and organizational skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.