Medical Assistant - Mental Health Clinic (TMS & Spravato)

Turnwell Mental Health Network; West Des Moines (IA); Vor Ort; USD 40.000 - 50.000; Vollzeit

Zusammenfassung

Turnwell Mental Health Network is seeking a Medical Assistant to support our outpatient psychiatric care, including TMS, Spravato, and IV Ketamine. You will take vitals, assist with treatments, and ensure a compassionate patient experience.

Responsibilities include front-desk cross-training, scheduling, payments, and strong documentation in the EHR. Prior MA program completion and CPR/BLS are preferred, with possible on-the-job training for credentialing.

Qualifikationen

• High school diploma or equivalent; accredited Medical Assistant program preferred.
• CMA/RMA certification preferred or obtainable within an agreed timeframe.
• CPR/BLS certification required or obtainable before start date.
• Experience with EHR systems; psychiatric EHR is a plus.

Aufgaben

• Take and record vitals (BP, pulse, weight, temp) before provider visits or treatments.
• Escort patients to treatment rooms and ensure comfort and safety.
• Conduct TMS and Spravato treatments per orders with monitoring.
• Support IV Ketamine sessions as directed by the provider.
• Process medication refill requests and route for provider authorization.
• Serve as liaison between patients and providers; relay questions and instructions.
• Respond to patient calls; triage and escalate urgent matters.
• Maintain accurate EHR documentation and HIPAA compliance.
• Administer EKGs, blood draws and injections as requested.

Kenntnisse

Strong interpersonal and communication

Multitask in clinical environment

Attention to detail

Professionalism and discretion

Patient-centered care

Ausbildung

High school diploma or equivalent

Completion of an accredited Medical Assistant program

CPR/BLS certification

Tools

Electronic Health Record (EHR) systems

Jobbeschreibung

Turnwell Mental Health Network is seeking a Medical Assistant to support our outpatient psychiatric care, including TMS, Spravato, and IV Ketamine. You will take vitals, assist with treatments, and ensure a compassionate patient experience.

Responsibilities include front-desk cross-training, scheduling, payments, and strong documentation in the EHR. Prior MA program completion and CPR/BLS are preferred, with possible on-the-job training for credentialing.