Medical Assistant & Medication Access Specialist

Hendricks Regional Health; Avon (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Hendricks Regional Health in Avon, Indiana seeks a Front Desk/Medical Assistant to support administrative systems, schedule patient visits, and coordinate medication assistance programs. This role partners with the Population Health team to help patients access medications and manage care needs.

The position requires graduation from an accredited Medical Assistant or Nursing program and at least 1 year of experience. Typical shift is 8:00am–4:30pm, 40 hours per week.

Qualifications

• Front desk responsibilities including typing and copying documents
• Answering phones and routing messages to physicians
• Managing patient communications and scheduling

Responsibilities

• Performs all typing and copying for the department, creates forms, maintains menu system, types reports and communications.
• Answers phones, retrieves voicemails, initiates contact or paging of physicians or staff.
• Provides Medication Assistance Program support to help patients access prescribed medications and coordinates with providers, pharmacies, and community resources.
• Maintains patient records, ensures accuracy, and assists with patient preparation for examinations.
• Assists with testing and treatments under provider supervision and helps with minor procedures as needed.
• Outreach to schedule care and collaborate with practice teams on patient lists.
• Mentors Medical Assistants and supports standardization of MA tasks across offices.
• Ensures patient care areas and supplies are stocked and maintained.
• All other duties as assigned

Skills

Phone etiquette

Typing

Communication skills

Medical terminology

Team collaboration

Education

Graduation from an accredited Medical Assistant Program

Graduation from an accredited Nursing Program

Tools

Electronic Medical Record (EMR) system

Job description

Hendricks Regional Health in Avon, Indiana seeks a Front Desk/Medical Assistant to support administrative systems, schedule patient visits, and coordinate medication assistance programs. This role partners with the Population Health team to help patients access medications and manage care needs.

The position requires graduation from an accredited Medical Assistant or Nursing program and at least 1 year of experience. Typical shift is 8:00am–4:30pm, 40 hours per week.