Medical Assistant (MA) Supervisor - Walk In Clinic

Samaritan Health Services; Lincoln City (OR); On-site; USD 30,000 - 47,000; Full time

Job summary

Samaritan Health Services in Lincoln City, Oregon, is seeking a Clinic Supervisor for its urgent care team. The role oversees daily clinical operations, coordinates between back office and clinicians, and helps resolve interdepartmental issues to ensure smooth patient flow.

The ideal candidate is a Certified or Registered Medical Assistant with at least two years in a healthcare setting and leadership experience; BLS certification is required.

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Qualifications

• Registration as Medical Assistant (RMA) or certification required.
• Two years of healthcare experience required.
• Leadership/supervisory experience preferred.
• Healthcare Provider BLS required.

Responsibilities

• Supervise daily operations of the clinical staff.
• Act as liaison between back office and clinic departments.
• Mediates issues between back office staff and physicians.

Skills

Communication

Adaptability

Conflict resolution

Problem solving

Time management

Compliance

Education

Medical Assistant program

Job description

Summary

This position will receive an hourly differential (additional compensation) in addition to the base hourly rate.

Occasionally

• JOB SUMMARY/PURPOSE
  • Responsible for supervising the daily operations of the clinical staff of a medical clinic. Acts as a liaison between the back office and other clinic departments. Mediates issues between back office staff and physicians as well as other departments in the clinic.

DEPARTMENT DESCRIPTION

• The Urgent Care teams at Samaritan Health Services treat conditions that require immediate attention but are not considered to be life‑threatening or severe enough to be cared for in the hospital emergency department.

EXPERIENCE/EDUCATION/QUALIFICATIONS

• Registered or Certified Medical Assistant required.
• Previous medical back office experience/medical assistant training, or completion of a Medical Assistant/Certified Medical Assistant program required.
• Two (2) years experience in a healthcare setting required.
• Previous leadership/supervisory experience preferred.
• Healthcare Provider BLS required.

KNOWLEDGE/SKILLS/ABILITIES

• Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas.
• Adaptability/Flexibility - Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt to offer best possible care to patients.
• Conflict resolution - Ability to proactively resolve conflicts in a positive and constructive manner. Possess the knowledge and skills to handle complaints, settle disputes, and negotiate with others to reach mutually beneficial decisions.
• Problem Solving - Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions.
• Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast‑paced environments and under pressure.
• Compliance - Ability to evaluate information to determine compliance with laws, regulations, or standards. Use knowledge and judgment skills to determine whether events or processes comply.

Physical Demands

• Rarely (1 - 10% of the time)
• 11 - 33% of the time
• Frequently (34 - 66% of the time)
• Continually (67 - 100% of the time)

Physical Task List

• WALK - INCLINE
• LIFT (Floor to Waist: 0"-36") 40 - 60 Lbs
• LIFT (Knee to chest: 24"-54") 20 - 40 Lbs
• PULL (0-20 pounds force)
• CLIMB - STAIRS
• LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
• LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs
• LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
• LIFT (Overhead: 54" and above) 0 - 20 Lbs
• SQUAT Repetitive
• KNEEL (on knees)
• REACH - Upward
• SIT
• WALK - LEVEL SURFACE
• LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
• SQUAT Static (hold >30 sec)
• ROTATE TRUNK Sitting
• ROTATE TRUNK Standing
• FINGER DEXTERITY
• PINCH Fingers
• CARRY 1-handed, 0 - 20 pounds
• CARRY 2-handed, 0 - 20 pounds
• MANUAL DEXTERITY Hands/wrists
• STAND
• BEND FORWARD at waist
• REACH - Forward
• GRASP Hand/Fist
• PUSH (0-20 pounds force)
• PUSH (20-40 pounds force)
• PUSH (40-60 pounds force)
• PUSH (60 or more pounds force)