JOB SUMMARY/PURPOSE
Provides clinical and clerical support for the Occupational Medicine Department including greeting and answering inquiries for patients and employers, scheduling appointments, utilizing computer applications for all day-to-day functions and coordinating the needs of multiple providers and staff. Also responsible for making decisions in the absence of the Clinic Manager and coordinating the needs of multiple providers.
DEPARTMENT DESCRIPTION
Samaritan Occupational Medicine serves the health and safety needs of employers and employees in Linn, Benton and Lincoln Counties. Designed to meet the specific requirements within different occupations, Samaritan Occupational Medicine helps employers and employees gain control over work‐related injuries and provides OSHA required medical surveillance and employer requested services.
EXPERIENCE / EDUCATION / QUALIFICATIONS
- 1. High school diploma or equivalent required.
- 2. Healthcare Provider Level BLS required upon hire.
- 3. One (1) of the following required:
- a. Registered or Certified Medical Assistant.
- b. Current unencumbered Oregon Emergency Medical Technician (EMT) or Paramedic licensure.
- 4. This position requires the use of the employee's personal automobile. Employee must have a valid driver's license and auto liability/property damage insurance as required by law and must maintain their vehicle in good working order.
- 5. One (1) year experience in a position of similar responsibility and complexity required.
- 6. Experience or training with MS Office required.
- 7. Current DOT Collector, Breath Alcohol Technician, Urine Specimen Collector Instructor, and Breath Alcohol Provisional Instructor certifications required within three (3) months of hire.
- 8. Current CAOHC Audio certification required within six (6) months of hire.
- 9. Medical assistant experience preferred.
- 10. Experience or training in medical terminology preferred.
- 11. Certification in spirometry preferred
KNOWLEDGE / SKILLS / ABILITIES
- Adaptability/Flexibility - Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt to offer best possible care to patients.
- Computer Literacy - Knowledge of electronic equipment, computer hardware and software, including applications and programming. Ability to operate applications, write software, set up functions, enter data, and manipulate and process information.
- Health Information Technology - Knowledge of health information technology (e.g. review documents, the electronic health record, coding software). Possess independent judgment skills within the scope of job responsibilities to resolve legal, financial or administrative problems.
- Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
- Problem Solving - Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions.
- Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow‑up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast‑paced environments and under pressure.
PHYSICAL DEMANDS
- Rarely (1 - 10% of the time)
- (11 - 33% of the time)
- Occasionally (34 - 66% of the time)
- Frequently (67 - 100% of the time)
- WALK - INCLINE
- LIFT (Floor to Waist: 0\"-36\") 40 - 60 Lbs
- LIFT (Knee to chest: 24\"-54\") 20 - 40 Lbs
- PUSH (0-20 pounds force)
- PULL (0-20 pounds force)
- CLIMB - STAIRS
- LIFT (Floor to Waist: 0\"-36\") 0 - 20 Lbs
- LIFT (Floor to Waist: 0\"-36\") 20 - 40 Lbs
- LIFT (Waist to Eye: up to 54\") 0 - 20 Lbs
- LIFT (Overhead: 54\" and above) 0 - 20 Lbs
- SQUAT Repetitive
- KNEEL (on knees)
- REACH - Forward
- REACH - Upward
- SIT
- STAND
- WALK - LEVEL SURFACE
- LIFT (Knee to chest: 24\"-54\") 0 - 20 Lbs
- SQUAT Static (hold >30 sec)
- BEND FORWARD at waist
- ROTATE TRUNK Sitting
- ROTATE TRUNK Standing
- FINGER DEXTERITY
- PINCH Fingers
- GRASP Hand/Fist
- CARRY 1-handed, 0 - 20 pounds
- CARRY 2-handed, 0 - 20 pounds
- MANUAL DEXTERITY Hands/wrists