Medical Assistant (MA) Supervisor - Primary Care

Samaritan Health Services; Lebanon (OR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Starting bonus

Relocation assistance

Job summary

Samaritan Health Services is seeking a Medical Assistant Supervisor for Primary Care at Samaritan Lebanon Community Hospital. The role oversees daily clinical staff operations and serves as the bridge between back office and other clinic departments.

The position requires a Registered or Certified Medical Assistant with at least two years in a healthcare setting and at least one year in a leadership role. A strong focus on teamwork and patient-centered care is essential.

Qualifications

• Registered or Certified Medical Assistant is required.
• Previous medical back office experience/medical assistant training, or completion of a Medical Assistant/Certified Medical Assistant program is required.
• Two (2) years experience in a healthcare setting is required (experience must include one (1) year as a medical assistant).
• One (1) year leadership/supervisory experience is required.

Responsibilities

• Supervises the daily operations of the clinical staff of a medical clinic and acts as a liaison between the back office and other clinic departments.
• Mediates issues between back office staff and physicians as well as other departments in the clinic.

Education

Registered or Certified Medical Assistant

Job description

Medical Assistant (MA) Supervisor - Primary Care

Facility Samaritan Lebanon Community Hospital

*Starting bonus and/or relocation available to new employees. Previous experience may be required. Employment commitment to Samaritan is required.

JOB SUMMARY/PURPOSE

Responsible for supervising the daily operations of the clinical staff of a medical clinic. Acts as a liaison between the back office and other clinic departments. Mediates issues between back office staff and physicians as well as other departments in the clinic.

DEPARTMENT DESCRIPTION

The Primary Care teams at Samaritan Health Services offer complete health care for all family members from newborns to seniors through their pediatric, family medicine and internal medicine providers. They encourage and offer preventive care, including annual exams, health screenings and counseling regarding health and lifestyle. This practice also includes family medicine residents. Residents work closely with the primary care team of attending physicians throughout their three years of training and are directly involved in patient care.

EXPERIENCE/EDUCATION/QUALIFICATIONS

Registered or Certified Medical Assistant required.

Previous medical back office experience/medical assistant training, or completion of a Medical Assistant/Certified Medical Assistant program required.

Two (2) years experience in a healthcare setting required (experience must include one (1) year as a medical assistant).

One (1) year leadership/supervisory experience required.

KNOWLEDGE/SKILLS/ABILITIES

Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas.

Adaptability/Flexibility - Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt to offer best possible care to patients.

Conflict resolution - Ability to proactively resolve conflicts in a positive and constructive manner. Possess the knowledge and skills to handle complaints, settle disputes, and negotiate with others to reach mutually beneficial decisions.

Problem Solving - Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions.

Time Management- Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.

Compliance - Ability to evaluate information to determine compliance with laws, regulations, or standards. Use knowledge and judgment skills to determine whether events or processes comply.

PHYSICAL DEMANDS

Rarely
(1 - 10% of the time)

Occasionally
(11 - 33% of the time)

Frequently
(34 - 66% of the time)

Continually
(67 – 100% of the time)

WALK - INCLINE

LIFT (Floor to Waist: 0"-36") 40 - 60 Lbs

LIFT (Knee to chest: 24"-54") 20 - 40 Lbs

CLIMB - STAIRS

LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs

LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

LIFT (Overhead: 54" and above) 0 - 20 Lbs

SQUAT Repetitive

REACH - Upward

SIT

WALK - LEVEL SURFACE

LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

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