Medical Assistant - Full-Time

Conservative Care Occupational Health; Lebanon (TN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Comprehensive health, dental, and view

Paid Time Off (PTO) and paid holidays

401(k) retirement plan with company

No weekend or evening shifts — work/lb

Growth opportunities and professional

Supportive team culture and training

Job summary

Conservative Care Occupational Health (CCOH) in Lebanon, TN is seeking a Medical Assistant to deliver a welcoming, organized patient experience and support front-office and back-of-house duties.

You will greet patients, manage check-in/check-out, verify demographics and insurance, collect payments, update records in the EHR, and assist the clinical team. A CMAA/CMA/RMA or equivalent certification and strong communication are required.

Qualifications

• High school diploma or equivalent required.
• Active Medical Assistant certification/degree (CMAA, CMA, RMA).
• Strong verbal and written communication skills; interact professionally with patients and team.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office and comfortable using EHR systems.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet patients and visitors warmly and professionally, creating a positive first impression.
• Manage check-in/check-out, scheduling, demographics and insurance verification, and records updates.
• Answer and route calls, respond to inquiries, and support front-desk communication.
• Collect co-pays and payments, verify insurance details, and maintain financial integrity.
• Maintain a clean, organized reception area and ensure proper documentation in the EHR.
• Assist with administrative tasks such as filing, faxing, data entry, and team support.
• Coordinate with medical staff to optimize patient flow and communication.
• Uphold HIPAA confidentiality and maintain a respectful clinic environment.
• Work in back-of-house duties including vitals, room checks, and provider support.

Skills

Communication skills

Organizational skills

Customer service mindset

Professional appearance

multitask in fast-paced environment

Education

High school diploma or equivalent

Medical Assistant certification/degree CMAA CMA RMA

Tools

Microsoft Office

EHR software

Job description

Description

About Us:
At Conservative Care Occupational Health (CCOH), we provide comprehensive occupational medicine and urgent-care services designed to keep employees healthy, safe, and work-ready. Our team takes pride in delivering exceptional, compassionate care with professionalism and efficiency.

We’re looking for a Medical Assistant who will play a vital role in providing a welcoming, organized, and patient-focused experience for everyone who walks through our doors, as well as will need to have Medical Assisting experience/certifications to work in the back of house.

Position Summary:
As the first point of contact for patients and visitors, the Medical Assistant ensures our clinic’s front-office operations run smoothly and professionally, as well as has duties in back of house. You’ll manage check-in/check-out, scheduling, insurance verification and payment collection — all while fostering a positive atmosphere and supporting the clinical team. As well as work in back of house doing MA duties.

What You'll Do:

• Greet patients and visitors warmly and professionally, ensuring a positive first impression.


• Manage check-in and check-out processes: schedule appointments, verify demographics and insurance, update records.


• Answer and route phone calls, respond to inquiries and support front-desk communication.


• Collect co-payments, outstanding balances and insurance details accurately, maintaining financial integrity.


• Maintain a clean, organized reception area and ensure documentation is properly scanned/entered into the EHR.


• Assist with administrative tasks such as filing, faxing, data entry and supporting the clinic team.


• Coordinate with medical staff to optimize patient flow and communication.


• Uphold patient confidentiality per HIPAA, and contribute to an efficient, respectful clinic environment.


• Work in back of house with taking vitals, checking rooms, and assisting the provider with any needs.

Clinic Schedule

Our Lebanon clinic operates Monday through Friday, 8:00 AM – 5:00 PM with no weekend or holiday hours.
This position is full-time, 40 hours per week.

Benefits & Perks

• Comprehensive health, dental, and vision insurance.


• Paid Time Off (PTO) and paid holidays.


• 401(k) retirement plan with company match.


• No weekend or evening shifts — maintain work/life balance.


• Opportunities for growth and advancement within the company.


• Supportive team culture and professional development resources.

Requirements

Minimum Qualifications:

• High school diploma or equivalent required.


• Active Medical Assistant certification/degree (CMAA, CMA, RMA)


• Strong verbal and written communication skills; able to interact professionally with patients, providers and team members.


• Excellent organizational skills and ability to multitask in a fast-paced environment.


• Proficiency with Microsoft Office (Word, Excel) and comfortable learning EHR software.


• Ability to handle sensitive and confidential information with discretion.


• Professional appearance and demeanor, and a customer-service mindset.

Preferred Qualifications:

• 2+ year of front-desk, receptionist or medical office experience.


• 1+ year of medical assistant experience.


• Familiarity with electronic health record systems and basic medical/insurance terminology.


• Bilingual


• Previous experience in a clinic or healthcare environment where scheduling, insurance verification and patient registration were key functions.