Medical Assistant (MA, LPN, EMT)

Group Health Cooperative of South Central WI; Madison (WI); Hybrid; USD 40,000 - 52,000; Full time

Job summary

A leading healthcare cooperative in Madison is seeking a Care Team Specialist to support patient care and engagement. This hybrid role involves pre-visit preparation, monitoring patient flow, and assisting with clinical procedures. Ideal candidates will have relevant medical training and strong communication skills. Join a mission-driven organization that values community and innovation.

Benefits

Health Insurance

Dental Insurance

Disability Insurance

Life Insurance

Flexible Spending

Tuition Reimbursement

Pet Insurance

Eyewear Discounts

Qualifications

• Completion of accredited MA, LPN, or EMT program required.
• CPR/AED certification within four months of employment.
• One year of relevant clinical experience is desirable.

Responsibilities

• Support patient care and engagement.
• Monitor patient flow and manage test results.
• Collaborate with RNs and providers.

Skills

Communication

Interpersonal Skills

Confidentiality

Education

Medical Assistant Certification

Licensed Practical Nurse Certification

EMT Certification

Tools

EPIC

Job description

Job Description: Care Team Specialist

Location: United States, Wisconsin, Madison

Organization: Group Health Cooperative of South Central Wisconsin — BETTER TOGETHER

Employment Type: 0.90 FTE / 36 hours per week

Position Type: Hybrid (Clinic: Thursday/Friday)

Incentive: $3000 for joining GHC (prorated based on FTE)

Position Overview

The Care Team Specialist (CTS) is a vital member of the care team, supporting high-quality patient care and engagement in maintaining physical and mental well-being. Responsibilities include pre-visit preparation, monitoring patient flow, rooming patients, obtaining histories and vital signs, managing test results, supporting Epic workflows, returning calls, and assisting with examinations and procedures. CTS collaborates with RNs and providers, participating in team reviews and message management. Qualifications include completion of relevant medical training or certification.

Benefits

GHC-SCW offers comprehensive benefits including health and dental insurance, disability and life insurance, flexible spending, tuition reimbursement, pet insurance, eyewear discounts, and more. Our mission emphasizes collaboration, community, innovation, and belonging.

Minimum Qualifications

• Must meet requirements for Medical Assistant (MA), Licensed Practical Nurse (LPN), or EMT, as specified.
• Medical Assistants: Completion of an accredited MA program and eligibility for certification within 6 months or three years of experience with current certification.
• LPNs: Completion of an accredited LPN program and current licensure in Wisconsin or within 6 months of employment.
• EMTs: Completion of approved training and valid Wisconsin license (EMT, AEMT, or Paramedic).
• CPR/AED certification required within four months of employment.
• Ability to travel and access to personal transportation; valid Wisconsin driver’s license preferred.
• One year of relevant clinical experience is desirable.
• Knowledge of clinical procedures, equipment, computer applications (experience with EPIC preferred), medical terminology, pharmacology, and administrative procedures.
• Strong communication, interpersonal, and confidentiality skills; ability to work with diverse populations.
• Physical ability to perform tasks such as lifting and standing for prolonged periods.

Organizational Values

Our mission is to maximize health and well-being through partnership with members and communities. We value being a member-centered, equitable, innovative, and community-involved cooperative, believing healthcare is a human right and respecting diversity.

GHC-SCW is an equal opportunity employer committed to diversity and inclusion. Candidates are encouraged to apply directly through the employer’s website.