Medical Assistant (MA) I - Endocrinology Clinic

Advocate Aurora Health; Milwaukee (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Advocate Health's Aurora St. Luke’s Endocrinology clinic is seeking a Medical Assistant to support providers and patients in a fast-paced ambulatory setting. You will perform vital signs, exams prep, vaccinations, labs, and ensure accurate EHR documentation, while delivering compassionate, patient-centered care.

The role emphasizes collaboration with physicians, nurses, and team members to ensure smooth patient flow, safety, and quality care in a specialty endocrine environment.

Qualifications

• High School Diploma or GED required.
• Medical assistant diploma or 2 years of MA experience, or certified MA with 2 years of MA experience.

Responsibilities

• Welcome patients and support their transition into care.
• Take and record vital signs, medical histories, and health screenings.
• Prepare patients for exams and assist providers during procedures.
• Administer medications and vaccines as directed.
• Perform lab-related tasks including specimen collection and point-of-care testing.
• Document care accurately in the electronic health record.
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.

Skills

Patient interaction

Compassion

Professionalism

Documentation

Education

High School Diploma or GED

Medical Assistant diploma

Certified MA (2 years experience)

Tools

Electronic Health Records (EHR)

Job description

Job Description Summary:

Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.

Where You Will Work

Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.

We’re Looking For:

• High School Diploma or GED required.

• Must have a medical assistant diploma or 2 years of medical assistant experience or be a certified MA with 2 years of medical assistant experience, to qualify.

What You’ll Do:

Schedule: Clinic hours are from 6:30am- 4:30pm; main hours of this position are 8:00am- 4:30pm, Monday – Friday. No Holidays and no weekends. Occasional travel to other Milwaukee Endocrinology clinics may be minimally required such as Rivercenter Dr., N 76th St., Mayfair South, Greenfield (Loomis Rd. and Six Points) or Franklin (Oakwood Pk. Ct. and Loomis Rd.).

As a Medical Assistant, you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.

As a key member of the ambulatory care team, you will:

• Welcome patients and support their transition into care.

• Take and record vital signs, medical histories, and health screenings.

• Prepare patients for exams and assist providers during procedures.

• Administer medications and vaccines as directed.

• Perform lab-related tasks including specimen collection and point-of-care testing.

• Document care accurately in the electronic health record.

• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.

About This Location:

At the Aurora St. Luke’s Endocrinology clinic, our multidisciplinary team works together to deliver life-changing care for patients navigating complex hormonal and metabolic disorders. From managing advanced diabetes therapies and thyroid conditions to treating complex pituitary and adrenal disorders, every professional plays a critical role in the patient journey. Our PSRs anchor the clinic by managing patient access and coordination, while our clinical team of MAs, LPNs, and RNs collaborate closely to provide specialized clinical assessments, critical patient education, and comprehensive care plans. Operating within a major medical center like Aurora St. Luke's, you will work at the top of your license in a fast-paced, collaborative environment that blends cutting-edge endocrine medicine with deeply compassionate, continuous patient relationships.

Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.

• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.

• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.

• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.

• Maneuver foot pedals on carts or machines.

• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.

• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.

• Must be able to respond quickly to changes in patient and/or unit conditions.

• Physical Abilities Testing may be required.

• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.