Medical Assistant (MA) - Express Care

Dartmouth Health; Lebanon (NH); On-site; USD 39,000 - 64,000; Full time

Job summary

Dartmouth Health is excited to announce an opening for a Medical Assistant (MA) in Express Care. This role involves delivering patient support and operational assistance in a fast-paced urgent care environment, working closely with healthcare professionals. Ideal candidates will possess a Certified Medical Assistant credential and have strong interpersonal skills. Join our mult-disciplinary team to improve patient outcomes and provide exceptional care.

Qualifications

• One year of experience in office or acute care setting preferred.
• Current BCLS certification required upon hire.
• Excellent communication skills and team collaboration abilities are critical.

Responsibilities

• Providing patient care and operational support in an urgent care setting.
• Documenting patient data and communicating effectively with the healthcare team.
• Maintaining cleanliness and preparing examination rooms.

Skills

Communication

Customer Service

Team Collaboration

Education

High School Graduate or Equivalent

Certified Medical Assistant (AAMA) preferred

Job description

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Join to apply for the Medical Assistant (MA) - Express Care role at Dartmouth Health

• Certified Medical Assistant (AAMA) preferred.
• One year of previous experience in office, outpatient ambulatory or acute care setting strongly preferred.
• Excellent communication skills desired with the ability to work collaboratively as member of multi-disciplinary team.
• Current BCLS certification required upon hire.
  
  

POSITION STANDARDS

• A high school graduate or equivalent
• Certified Medical Assistant (AAMA) preferred.
• One year of previous experience in office, outpatient ambulatory or acute care setting strongly preferred.
• Excellent communication skills desired with the ability to work collaboratively as member of multi-disciplinary team.
• Demonstrates excellent customer service skills.
• Current BCLS certification required upon hire.
  
  

Position Physical Requirements

Anything listed here requires a pre-employment physical by Employee Health to determine if the employee is capable of meeting the requirements.

Physical Activity

• Sitting - 34% to 66%
• Standing - 67% to 100%
• Bending - 67% to 100%
• Squatting - 67% to 100%
• Crouching - 67% to 100%
• Kneeling - 34% to 66%
• Reaching - 67% to 100%
  
  

Upper Extremity

• Use of Upper Extremity - 67% to 100%
  
  

Push/Pull/Lift/Carry

• Initial push up to a maximum of 37 lbs. - 1% to 33%
• Initial pull up to a maximum of 37 lbs. - 1% to 33%
• Sustained push up to a maximum of 18 lbs. - 1% to 33%
• Sustained pull up to a maximum of 18 lbs. - 1% to 33%
• Lift up to a maximum of 35 lbs. - 67% to 100%
• Carry up to a maximum of 35 lbs. - 67% to 100%
  
  

PART TWO:FUNCTIONAL RESPONSIBILITY

Position Objective

The Express Care MA provides patient care and operational support for patients in the Express Care which is a licensed Urgent Care. The MA functions as an integral part of a multidisciplinary team and must be able to prioritize and manage multiple responsibilities while demonstrating excellent communication skills.

Performance Expectation

• Establishes relevant evidence-based and safe interventions and priorities when providing care, including administering of medications within the defined terms set by the organization.
• Collaborates effectively with patient, patient's significant others, and members of the health care team to achieve optimal patient outcomes.
• Collects and documents data in express care records including but not limited to vital signs (blood pressure, pulse, respirations, temperature, oxygen saturation, height/weight and peak flows).
• Collaborates effectively with patient, patient's significant others, and members of the health care team to achieve optimal patient outcomes. Including communicating a patient status through verbal, electronic, and written means with other health care providers, and takes appropriate action for patient wellbeing.
• Observes patient to recognize care needs. Implements care/interventions directly when needed (physical, social or emotional) or indirectly by collaboration with nursing team members, physicians or members of other health care disciplines.
• Follows complaint base protocols and take orders directly from the physicians.
• Assist with patient transport.
• Collect and process specimens according to Practice guidelines.
• Assist and chaperone clinicians during examinations, procedures and treatments, if applicable
• Perform and document clinical procedures per established policies, practice standards and guidelines.
• Maintain the cleanliness and general appearance of work, examination, and treatment areas; clean, disinfect, sterilize, and maintain equipment and instruments following universal precautions, infection control, and hazardous waste removal practices.
• Stock exam/treatment rooms, order equipment and supplies according to organization and practice guidelines, and maintain adequate quantities to meet practice demands; dispose of contaminated supplies and materials in the prescribed manner.
• Performs routine (daily/ weekly/ monthly) cleaning and calibration checks for medical equipment.
• Other duties assigned
• Area of Interest:Allied Health/Clinical;
• Work Status:Varied;
• Employment Type:Full Time;
• Job ID:5487
  
  

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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