Medical Assistant | Concierge Medicine

Logan Health; Kalispell (MT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Generous Paid Time Off

401(k) Retirement Plan with Employer Match

Tuition Reimbursement

Employee Assistance Program (EAP)

Wellness Programs

Employee Discounts

Job summary

Logan Health in Kalispell is looking for a Certified or Registered Medical Assistant for full-time day shift roles. You will assist in patient care, support care coordination, and provide exceptional service within the Concierge Medicine program.

This position requires candidates to have completed an accredited Medical Assistant program and have skills in customer service, communication, and clinical tasks. Benefits include medical insurance, 401(k) matching, and paid time off.

Qualifications

• Graduate of an accredited Medical Assistant program.
• One year of experience in a medical or customer service-focused environment is preferred.
• Knowledge of anatomy, terminology, and HIPAA regulations.

Responsibilities

• Prepare patients for examinations and document clinical information.
• Assist providers during examinations and minor procedures.
• Facilitate communication between patients and healthcare providers.

Skills

Customer service

Clinical tasks

Communication

Organization

Critical thinking

Education

Graduate of CAAHEP or ABHES accredited Medical Assistant program

Completion of Medical Assistant program with externship

Certified Medical Assistant (CMA)

Registered Medical Assistant (RMA)

Clinical Certified Medical Assistant (CCMA)

National Certified Medical Assistant (NCMA)

Clinical Medical Assistant Certification (CMAC)

Job description

## Medical Assistant – Logan Health Concierge MedicineApplyremote type: On-Sitelocations: Kalispell, Montanatime type: Full timeposted on: Posted Todayjob requisition id: Req17707Under clinical supervision, assists in the delivery of patient care and treatment according to policies and procedures and Logan Health (LH) MAU/UAP (Unlicensed Assistive Personnel) scope of practice. Provides administrative support and works collaboratively with Physicians, Advanced Practice Clinicians, RNs, LPNs and other department staff to meet the physical, psychosocial, education and spiritual needs of the patient and family.**Our Mission**: Quality, compassionate care for all.**Our Vision**: Reimagine health care through connection, service and innovation.**Our Core Values**: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.**Certified or Registered Medical Assistant** – Concierge Medicine**Location:** Logan Health Concierge Medicine**Schedule:** Full-Time | Day ShiftAt Logan Health, our Concierge Medicine team is dedicated to providing a highly personalized healthcare experience focused on accessibility, relationship-based care, and exceptional service. We are seeking a **Certified or Registered Medical Assistant** to support patient care, care coordination, membership services, and administrative operations within the Concierge Medicine program. This role plays an integral part in delivering an exceptional patient experience through personalized service, proactive communication, and coordination of healthcare services across the Logan Health system.## Key Responsibilities* Prepare patients for examinations and treatments according to clinic protocols.* Obtain and document patient histories, vital signs, and clinical information in the electronic medical record.* Collect laboratory specimens and perform approved clinical tasks within scope of practice and validated competencies.* Prepare examination rooms, equipment, and supplies for patient visits and procedures.* Assist providers during examinations and minor procedures.* Perform approved clinical procedures including dressing changes, splint application, cast care, and suture or staple removal.* Serve as a primary point of contact for Concierge Medicine members, providing exceptional customer service and personalized support.* Coordinate appointments, referrals, diagnostic testing, specialty services, and follow-up care throughout the Logan Health system.* Support membership enrollment, onboarding, retention, and ongoing client engagement activities.* Assist with concierge-specific billing, membership documentation, and program administration.* Facilitate communication between patients, providers, specialists, and Logan Health departments to ensure a seamless care experience.* Respond to incoming patient calls and portal messages, gathering information for appropriate clinical follow-up.* Clean, disinfect, and maintain equipment according to departmental policies and infection prevention standards.* Participate in department meetings, education, quality improvement initiatives, and other departmental activities.* Maintain accurate and timely patient documentation.* Perform approved scribe duties when trained and competency validated.## ## What We're Looking For### Required QualificationsMust meet one (1) of the following educational requirements:* Graduate of a CAAHEP or ABHES accredited Medical Assistant program.* Completion of a Medical Assistant program accredited by a regional or national accrediting organization recognized by the U.S. Department of Education, including a minimum of 720 clock hours and a 160-hour externship.* Certified Medical Assistant (CMA) – AAMA* Registered Medical Assistant (RMA) – AMT* Clinical Certified Medical Assistant (CCMA) – NHA* National Certified Medical Assistant (NCMA) – NCCT* Clinical Medical Assistant Certification (CMAC) – AMCA### ### Preferred Qualifications* One (1) year of experience in a medical practice, ambulatory clinic, concierge medicine, or customer service-focused healthcare setting.* Current Healthcare Provider CPR certification or ability to obtain prior to completion of orientation.* Medical office experience and medical terminology training.* Knowledge of anatomy, physiology, pharmacology, laboratory values, and medical terminology.* Understanding of HIPAA requirements, infection prevention practices, patient rights, and clinical safety standards.* Strong interpersonal, organizational, customer service, and critical thinking skills.* Ability to build trusted relationships with patients while delivering a high-touch, personalized healthcare experience.## ## Why Join Logan HealthConcierge Medicine offers a unique opportunity to build meaningful relationships with patients while providing personalized support and care coordination. As a member of this team, you will help create an exceptional healthcare experience by connecting patients with services, supporting continuity of care, and serving as a trusted resource throughout their healthcare journey.## ## BenefitsEligible employees may enjoy:* Medical, Dental, and Vision Insurance* Generous Paid Time Off and Illness Bank* Paid Holidays* 401(k) Retirement Plan with Employer Match* Tuition Reimbursement and Career Development Opportunities* Employee Assistance Program (EAP)* Wellness Programs* Employee Discounts and Perks## ## Join Our TeamIf you are passionate about patient care, relationship-based service, and helping patients navigate their healthcare experience, we encourage you to apply and become part of the Logan Health Concierge Medicine team.**Shift:**Day Shift - 8 Hours (United States of America)**Schedule:**Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.**Notice of Pre-Employment Screening Requirements**If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:* Criminal background check* Reference checks* Drug Screening* Health and Immunizations Screening* Physical Demand Review/Screening**Equal Opportunity Employer**Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.