Medical Assistant - Lincoln Center - FT - Day

Stormont Vail Health; Topeka (KS); On-site; USD 38,000 - 52,000; Full time

Job summary

Stormont Vail Health is seeking a Patient Care Technician to join the care delivery team. The role provides delegated, direct patient care under RN/LPN supervision and supports safe, efficient workflows in a patient-centered environment.

Responsibilities include assisting with exams, documenting records, coordinating services such as labs and imaging, and supporting referrals and authorizations. The position emphasizes safety, confidentiality, and adherence to remote work guidelines where

Qualifications

• Successfully completed first semester in an accredited nursing program.
• Completed a medical assistant or patient care technician program.
• An active certification (CMA, CMA, CMA, CNA, EMT or PCT) may substitute for education.
• Experience in an office or clinic setting is preferred.
• Knowledge of patient care techniques and safety compliance.

Responsibilities

• Admit patients to exam rooms for office visits and procedures, assisting providers.
• Retrieve voicemails, document medical information in electronic forms, and maintain patient records.
• Coordinate patient services: labs, X-rays, tests, home care, and admissions; schedule appointments.
• Assist with referrals, prior authorizations, and benefit investigations.
• Perform point-of-care testing and phlebotomy as indicated by area.
• Maintain cleanliness of equipment and rooms; restock as needed.
• Meet patient needs in the department and ensure confidentiality of information.
• Apply proper sterile technique for dressing changes and wound care.
• Process requisitions for housekeeping and supplies; ensure adequate par levels.

Skills

Patient care

Communication

Safety awareness

Education participation

Psychomotor skills

Education

Nursing program (1st sem)

Medical Assistant / PCT program

Certification substitution

Job description

Position Status:

Full time

Shift:

First Shift (Days - Less than 12 hours per shift) (United States of America)

Hours per week:

40

Job Information
Exemption Status: Non-Exempt

A Brief Overview
Member of the care delivery team will function under the direction of, and be assistive to, a Registered Nurse or Licensed Practical Nurse to provide delegated, direct patient care intervention, including the performance of sterile and non-sterile procedures. Responsible to provide a safe environment for his/her assigned patients; to complete the assigned work; to monitor the patient for changes in condition and to report those changes to the RN/LPN; to document the work that he/she completes; and to document and report any pertinent observations as a result of the interventions. This position is an important member of the patient care team who uses acquired, office-based skills to assist providers and nursing personnel in maintaining efficient workflow to ensure safe, quality care with a patient centered approach focusing on continuity of patient care and satisfaction. Making independent clinical decisions is outside of the scope for this position. Refer clinical questions to the provider or nurse. The delivery of professional nursing care at Stormont Vail Health is guided by Jean Watson’s Theory of Human Caring and the theory of Shared governance, both of which are congruent with the mission, vision, and values of the organization.

Education Qualifications

• Successfully completed first semester in an accredited nursing program. Required or

• Successfully completed a medical assistant or patient care technician program. Required or

• A Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, Emergency Medical Technician, or Patient Care Technician certification may be substituted for the educational requirement. Required

Experience Qualifications

• Experience in an office or clinic setting. Preferred

Skills and Abilities

• Knowledgeable of and follows proper technique for patient care. (Required proficiency)

• Communicates pertinent patient information to appropriate staff in a timely manner. (Required proficiency)

• Functions with an awareness and application of safety issues as identified within the institution. (Required proficiency)

• Participates actively in educational activities for department. (Required proficiency)

• Demonstrates competency in selected psychomotor skills. (Required proficiency)

Licenses and Certifications

• Patient Care Technician - PCTC - AMCA Or an active certification to practice in Kansas as either Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician is required as a substitute for education qualifications. Required

What you will do

• Admit patients to exam rooms for office visits and procedures, following prescribed workflows. Assist providers with examinations and procedures.

• Retrieve voice mail messages, record, and route to licensed staff. Document medical information using the appropriate electronic applications and/or forms. Prepares and maintains patient’s medical record and charges while in the department, ensuring confidentiality of all patient information.

• Coordinate patient services to include: lab tests, point of care testing, x-rays, diagnostic procedures, consults, home care, and acute care admissions. Schedule patient appointments.

• Assist with referrals, prior-authorizations, and benefit investigations.

• Point of care testing and/or phlebotomy as indicated by work area.

• Maintain cleanliness of equipment, examination, and treatment rooms; restock.

• Meets the needs of any patient in the department.

• Applies proper techniques with simple dressing changes. Maintains and follows proper procedure for sterile technique on dressing changes.

• Prepares and processes requisitions for housekeeping, maintenance and general supply needs and ensures adequate par levels are maintained.

• Participates in intra- and interdepartmental committee activities. Attend staff meetings and mandatory retreats in compliance with individual department’s requirements.

Required for All Jobs

• Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health

• Performs other duties as assigned

Patient Facing Options

• Position is Patient Facing

Remote Work Guidelines

• Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.

• Stable access to electricity and a minimum of 25mb upload and internet speed.

• Dedicate full attention to the job duties and communication with others during working hours.

• Adhere to break and attendance schedules agreed upon with supervisor.

• Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability

• On-Site; No Remote

Scope

• No Supervisory Responsibility

• No Budget Responsibility

Physical Demands

• Balancing: Occasionally 1-3 Hours

• Carrying: Occasionally 1-3 Hours

• Climbing (Ladders): Rarely less than 1 hour

• Climbing (Stairs): Rarely less than 1 hour

• Crawling: Rarely less than 1 hour

• Crouching: Rarely less than 1 hour

• Driving (Automatic): Rarely less than 1 hour

• Driving (Standard): Rarely less than 1 hour

• Eye/Hand/Foot Coordination: Frequently 3-5 Hours

• Feeling: Occasionally 1-3 Hours

• Grasping (Fine Motor): Frequently 3-5 Hours

• Grasping (Gross Hand): Frequently 3-5 Hours

• Handling: Frequently 3-5 Hours

• Hearing: Frequently 3-5 Hours

• Kneeling: Occasionally 1-3 Hours

• Lifting: Occasionally 1-3 Hours up to 50 lbs

• Operate Foot Controls: Rarely less than 1 hour

• Pulling: Occasionally 1-3 Hours up to 25 lbs

• Pushing: Occasionally 1-3 Hours up to 25 lbs

• Reaching (Forward): Occasionally 1-3 Hours up to 25 lbs

• Reaching (Overhead): Occasionally 1-3 Hours up to 25 lbs

• Repetitive Motions: Occasionally 1-3 Hours

• Sitting: Occasionally 1-3 Hours

• Standing: Occasionally 1-3 Hours

• Stooping: Rarely less than 1 hour

• Talking: Occasionally 1-3 Hours

• Walking: Occasionally 1-3 Hours

Working Conditions

• Burn: Rarely less than 1 hour

• Chemical: Rarely less than 1 hour

• Combative Patients: Occasionally 1-3 Hours

• Dusts: Rarely less than 1 hour

• Electrical: Rarely less than 1 hour

• Explosive: Rarely less than 1 hour

• Extreme Temperatures: Rarely less than 1 hour

• Infectious Diseases: Frequently 3-5 Hours

• Mechanical: Rarely less than 1 hour

• Needle Stick: Occasionally 1-3 Hours

• Noise/Sounds: Occasionally 1-3 Hours

• Other Atmospheric Conditions: Rarely less than 1 hour

• Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour

• Radiant Energy: Rarely less than 1 hour

• Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour

• Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour

• Hazards (other): Rarely less than 1 hour

• Vibration: Rarely less than 1 hour

• Wet and/or Humid: Rarely less than 1 hour

Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.

Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.