Medical Assistant - Lincoln Center - FT - Day

Stormont-Vail HealthCare, Inc.; Topeka (KS); On-site; USD 19,000 - 25,000; Full time

Job summary

Stormont Vail Health seeks a Patient Care Technician to join the care delivery team. You will work under the supervision of a Registered Nurse or Licensed Practical Nurse to provide delegated patient care and assist with procedures in a clinic setting.

The role emphasizes safety, confidentiality, and efficient workflow to support providers and nursing staff. Demonstrated commitment to patient-centered care is essential.

Qualifications

• Must be in an accredited nursing program or have completed a medical assistant/patient care tech program.
• CMA/RMA/CNA/EMT/PCT certifications may substitute for education.
• Experience in an office or clinic setting preferred.
• Strong patient-care skills and safety focus required.
• Ability to communicate patient information promptly to staff.

Responsibilities

• Admit patients to exam rooms for visits and procedures, assist providers.
• Retrieve voicemails, document medical information in EMR.
• Coordinate labs, imaging, and referrals; schedule appointments.
• Maintain patient records and ensure confidentiality of information.
• Assist with housekeeping, supplies, and equipment maintenance.
• Provide safe, respectful, and patient-centered care.

Skills

Patient care

Communication

Safety awareness

Team participation

Psychomotor skills

Education

First semester nursing program

Medical assistant or patient care technician program

Substitution: CMA/RMA/CNA/EMT/PCT certification

Tools

Electronic health records

Job description

Position Status:Full timeShift:First Shift (Days - Less than 12 hours per shift) (United States of America)Hours per week:40Job InformationExemption Status: Non-ExemptA Brief OverviewMember of the care delivery team will function under the direction of, and be assistive to, a Registered Nurse or Licensed Practical Nurse to provide delegated, direct patient care intervention, including the performance of sterile and non-sterile procedures. Responsible to provide a safe environment for his/her assigned patients; to complete the assigned work; to monitor the patient for changes in condition and to report those changes to the RN/LPN; to document the work that he/she completes; and to document and report any pertinent observations as a result of the interventions. This position is an important member of the patient care team who uses acquired, office-based skills to assist providers and nursing personnel in maintaining efficient workflow to ensure safe, quality care with a patient centered approach focusing on continuity of patient care and satisfaction. Making independent clinical decisions is outside of the scope for this position. Refer clinical questions to the provider or nurse. The delivery of professional nursing care at Stormont Vail Health is guided by Jean Watson's Theory of Human Caring and the theory of Shared governance, both of which are congruent with the mission, vision, and values of the organization.Education QualificationsSuccessfully completed first semester in an accredited nursing program. Required orSuccessfully completed a medical assistant or patient care technician program. Required orA Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, Emergency Medical Technician, or Patient Care Technician certification may be substituted for the educational requirement. RequiredExperience QualificationsExperience in an office or clinic setting. PreferredSkills and AbilitiesKnowledgeable of and follows proper technique for patient care. (Required proficiency)Communicates pertinent patient information to appropriate staff in a timely manner. (Required proficiency)Functions with an awareness and application of safety issues as identified within the institution. (Required proficiency)Participates actively in educational activities for department. (Required proficiency)Demonstrates competency in selected psychomotor skills. (Required proficiency)Licenses and CertificationsPatient Care Technician - PCTC - AMCA Or an active certification to practice in Kansas as either Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician is required as a substitute for education qualifications. RequiredWhat you will doAdmit patients to exam rooms for office visits and procedures, following prescribed workflows. Assist providers with examinations and procedures.Retrieve voice mail messages, record, and route to licensed staff. Document medical information using the appropriate electronic applications and/or forms. Prepares and maintains patient’s medical record and charges while in the department, ensuring confidentiality of all patient information.Coordinate patient services to include: lab tests, point of care testing, x-rays, diagnostic procedures, consults, home care, and acute care admissions. Schedule patient appointments.Assist with referrals, prior-authorizations, and benefit investigations.Point of care testing and/or phlebotomy as indicated by work area.Maintain cleanliness of equipment, examination, and treatment rooms; restock.Meets the needs of any patient in the department.Applies proper techniques with simple dressing changes. Maintains and follows proper procedure for sterile technique on dressing changes.Prepares and processes requisitions for housekeeping, maintenance and general supply needs and ensures adequate par levels are maintained.Participates in intra- and interdepartmental committee activities. Attend staff meetings and mandatory retreats in compliance with individual department’s requirements.Required for All JobsComplies with all policies, standards, mandatory training and requirements of Stormont Vail HealthPerforms other duties as assignedPatient Facing OptionsPosition is Patient FacingRemote Work GuidelinesWorkspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.Stable access to electricity and a minimum of 25mb upload and internet speed.Dedicate full attention to the job duties and communication with others during working hours.Adhere to break and attendance schedules agreed upon with supervisor.Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.Remote Work CapabilityOn-Site; No RemoteScopeNo Supervisory ResponsibilityNo Budget ResponsibilityPhysical DemandsBalancing: Occasionally 1-3 HoursCarrying: Occasionally 1-3 HoursClimbing (Ladders): Rarely less than 1 hourClimbing (Stairs): Rarely less than 1 hourCrawling: Rarely less than 1 hourCrouching: Rarely less than 1 hourDriving (Automatic): Rarely less than 1 hourDriving (Standard): Rarely less than 1 hourEye/Hand/Foot Coordination: Frequently 3-5 HoursFeeling: Occasionally 1-3 HoursGrasping (Fine Motor): Frequently 3-5 HoursGrasping (Gross Hand): Frequently 3-5 HoursHandling: Frequently 3-5 HoursHearing: Frequently 3-5 HoursKneeling: Occasionally 1-3 HoursLifting: Occasionally 1-3 Hours up to 50 lbsOperate Foot Controls: Rarely less than 1 hourPulling: Occasionally 1-3 Hours up to 25 lbsPushing: Occasionally 1-3 Hours up to 25 lbsReaching (Forward): Occasionally 1-3 Hours up to 25 lbsReaching (Overhead): Occasionally 1-3 Hours up to 25 lbsRepetitive Motions: Occasionally 1-3 HoursSitting: Occasionally 1-3 HoursStanding: Occasionally 1-3 HoursStooping: Rarely less than 1 hourTalking: Occasionally 1-3 HoursWalking: Occasionally 1-3 HoursWorking ConditionsBurn: Rarely less than 1 hourChemical: Rarely less than 1 hourCombative Patients: Occasionally 1-3 HoursDusts: Rarely less than 1 hourElectrical: Rarely less than 1 hourExplosive: Rarely less than 1 hourExtreme Temperatures: Rarely less than 1 hourInfectious Diseases: Frequently 3-5 HoursMechanical: Rarely less than 1 hourNeedle Stick: Occasionally 1-3 HoursNoise/Sounds: Occasionally 1-3 HoursOther Atmospheric Conditions: Rarely less than 1 hourPoor Ventilation, Fumes and/or Gases: Rarely less than 1 hourRadiant Energy: Rarely less than 1 hourRisk of Exposure to Blood and Body Fluids: Rarely less than 1 hourRisk of Exposure to Hazardous Drugs: Rarely less than 1 hourHazards (other): Rarely less than 1 hourVibration: Rarely less than 1 hourWet and/or Humid: Rarely less than 1 hourStormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.