Medical Assistant Limited X-Ray

GoHealth Urgent Care; Charlotte (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

GoHealth Urgent Care in Charlotte, NC seeks a Medical Assistant (Limited X-Ray) to support clinical and administrative operations in a fast-paced environment. You will work with physicians, radiology techs, and the care team to deliver high-quality, patient-centered care.

The role performs limited X-ray procedures, prepares patients, manages registrations, and supports front-desk tasks while maintaining accurate documentation in the EHR and ensuring safety protocols.

Qualifications

• High School Diploma or equivalent required.
• Graduate of a Medical Assisting program preferred.
• Medical Assistant experience required; x-ray experience preferred; BLS and radiography licensure required.

Responsibilities

• Perform limited X-ray procedures under NC regulations.
• Position patients, ensure radiation safety and shielding.
• Take X-ray images and communicate results to providers.
• Register patients and collect insurance information; verify eligibility.
• Schedule appointments, answer phones, and respond to inquiries.
• Prepare patients, record vital signs, and assist with point-of-care tests.

Skills

Urgent care workflows

Multitasking

Communication skills

Patient-focused service

MS Office proficiency

EMR/EHR systems

Team collaboration

Education

High School Diploma or equivalent

Graduate of a Medical Assisting program

Tools

MS Office

EMR/EHR

Job description

It’s fun to work in a company where people truly BELIEVE in what they are doing!

We’re committed to bringing passion and customer focus to the business.

Medical Assistant Limited X-Ray

Job Summary

The Medical Assistant (MA) – Limited X‑Ray supports clinical and administrative operations in a fast‑paced urgent care environment. This role works collaboratively with Medical Providers, Radiologic Technologists, and clinical team members to deliver high‑quality, patient‑centered care.

The MA – Limited X‑Ray performs limited capacity x‑ray procedures, supports patient flow, and completes clinical and administrative responsibilities accurately, efficiently, and in alignment with GoHealth’s mission and values.

Essential Functions

Limited X‑Ray Services

• Perform limited x‑ray procedures as permitted under North Carolina regulations

• Properly position patients and apply radiation safety and shielding protocols

• Perform x‑rays of:

• Communicate x‑ray results to Medical Providers in a timely manner

• Complete daily equipment checks, quality assurance, and documentation

• Troubleshoot radiology equipment issues and submit service requests as needed

Patient Registration & Front Desk Support

• Register patients and collect required documentation and insurance information

• Verify insurance eligibility and collect co‑payments

• Schedule appointments and coordinate referrals

• Answer phones and respond to patient inquiries

Patient Preparation & Rooming

• Prepare patients for examination and collect medical histories

• Measure and record vital signs

• Perform point‑of‑care testing (e.g., flu, strep, urinalysis, ECG, HCG)

• Communicate patient flow and care needs to providers and team members

Administrative & Clinical Support

• Maintain accurate documentation within the EHR

• Conduct patient courtesy call‑backs

• Perform opening and closing procedures, including cash reconciliation

• Maintain cleanliness and organization of clinical and front‑desk areas

Inventory & Supplies

• Stock exam rooms and clinical spaces

• Monitor inventory levels and submit supply requests

• Check expiration dates and ensure proper storage

• Perform other duties as assigned by leadership

Required Qualifications

Education

• High School Diploma or equivalent (required)

• Graduate of a Medical Assisting program (preferred)

Experience

• Medical Assistant experience required

• Experience performing x‑rays preferred

Certifications & Licensure

• Basic Life Support (BLS) required (American Red Cross or AHA)

• Limited Practice Radiographer certificate (required)

One of the following Medical Assistant certifications is required:

• CCMA – Certified Clinical Medical Assistant (NHA)

• CMA – Certified Medical Assistant (AAMA)

• NCMA – National Certified Medical Assistant (NCCT)

Knowledge, Skills & Abilities

• Knowledge of urgent care and medical office workflows

• Strong multitasking and time management skills

• Excellent interpersonal, written, and verbal communication skills

• Service‑oriented mindset with strong patient focus

• Proficiency with MS Office and electronic medical record systems

• Ability to work collaboratively in a fast‑paced clinical environment