Medical Assistant Lead: Team Leader for Patient Care

Advanced Foot & Ankle Care Centers; Braintree (MA); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive and recognition programs

Equity stock purchase

401k contribution

Job summary

Atrius Health is seeking a Team Lead Medical Assistant to coordinate daily support operations across a clinical area, serving as a skilled clinical/administrative resource for the team and taking a lead role in ensuring high-quality workflow.

Under general supervision you will guide staff, manage daily schedules, and provide coverage as needed. This role supports patient care excellence within a collaborative health system.

Qualifications

• High School diploma or equivalency certificate from an accredited institution.
• 2+ years in a clinical setting with 1+ years as Medical Assistant; relevant degree substitutions may apply.
• Strong interpersonal and communication skills for interactions with patients and staff.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Serves as a skilled clinical/administrative support resource for team members.
• Assumes leadership duties while performing nonexempt support tasks.
• Evaluates daily schedules and ensures coverage during absences.
• Implements and adjusts operational procedures within established guidelines.
• Guides staff on workflow execution and suggests improvements.
• Supports performance reviews and monitors service quality (e.g., phone systems).
• Acts as point of contact for patient issues and may supervise in manager's absence.

Skills

Interpersonal skills

Communication skills

Team leadership

Decision making

Education

High School diploma or GED

Job description

Atrius Health is seeking a Team Lead Medical Assistant to coordinate daily support operations across a clinical area, serving as a skilled clinical/administrative resource for the team and taking a lead role in ensuring high-quality workflow.

Under general supervision you will guide staff, manage daily schedules, and provide coverage as needed. This role supports patient care excellence within a collaborative health system.