Medical Assistant Lead, Endocrinology

Brigham and Women's Hospital, Inc.; Weymouth (MA); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Professional development support

Retirement savings program

Job summary

Brigham and Women's Hospital, Inc. seeks a Lead Medical Assistant for the Endocrinology team in Weymouth. You will lead the Medical Assistant staff, train colleagues, coordinate patient flow, and support clinical operations while providing hands-on patient care.

The role offers growth in leadership, collaboration, and process improvement within a new leadership position. Requires MA certification and 3–5 years of experience in a fast-paced clinic.

Qualifications

• Certified Medical Assistant with leadership experience preferred.
• 3–5 years of Medical Assistant experience in clinical/administrative tasks.
• Strong communication, organization, and team-management skills.

Responsibilities

• Provide leadership, training, mentoring, and day-to-day guidance to MA team.
• Coordinate patient flow and support efficient care delivery.
• Assist with patient intake, vitals, and preparation for examinations.
• Assign tasks to team members to balance workload.
• Serve as liaison between clinical staff and management.
• Participate in onboarding, precepting, and quality initiatives.

Skills

Leadership

Communication

Organization

Team management

EHR experience

HIPAA compliance

Vital signs

Multitasking

Education

High School Diploma or equivalent

Certified Medical Assistant

Basic Life Support (BLS) certification

Tools

Electronic Health Record (EHR) systems

Job description

Site: Brigham and Women's Physicians Organization, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryLocation: 541 Main Street, WeymouthAre you an experienced Medical Assistant ready to take the next step in your career? Mass General Brigham is seeking a Lead Medical Assistant to join our Endocrinology team in Weymouth. This is an exciting new role for the department, offering the opportunity to help shape workflows, support clinical operations, and serve as a trusted resource for a growing team.In this leadership-focused position, you will continue to provide hands-on patient care while also supporting Medical Assistant staff through training, mentoring, daily coordination, and clinical oversight. Under the direction of the Practice Manager, you will work closely with providers, practice leadership, and site-based clinical teams to promote efficient operations, strong communication, and an exceptional patient experience.Schedule: Hours may range from 7:30 AM to 5:30 PM. Flexibility is needed to support department needs and patient care operations.Why This Role Stands Out• This is a newly created role within the department, giving you the chance to make a meaningful impact from the start.• You will help strengthen team operations, support clinical excellence, and contribute to the continued growth of the Endocrinology practice.• This is a great growth opportunity for a Medical Assistant who enjoys leadership, collaboration, and process improvement.• You will serve as a mentor, role model, and go-to resource for Medical Assistant colleagues.What You Will Do• Provide leadership, training, mentoring, and day-to-day guidance to the Medical Assistant team.• Support clinical operations by helping coordinate patient flow and ensuring timely, efficient care delivery.• Assist with patient intake, including obtaining medical history, taking vital signs, preparing patients for examinations, and supporting office-based procedures.• Assign tasks and responsibilities to team members to promote effective workload distribution and use of resources.• Serve as a liaison between clinical staff, the Practice Manager, and providers to support communication and issue resolution.• Participate in new clinical initiatives, quality control programs, competency assessments, interview processes, onboarding, and precepting of new hires or students.• Help foster a positive, collaborative team environment focused on teamwork, professional development, and high-quality patient care.QualificationsWhat We Are Looking ForHigh School Diploma or equivalent required.Certified Medical Assistant required.Basic Life Support (BLS) certification preferred.3–5 years of Medical Assistant experience required, including demonstrated proficiency in clinical and administrative responsibilities.Strong leadership, communication, organization, and team management skills.Comprehensive knowledge of medical terminology, clinical procedures, protocols, HIPAA, and privacy regulations.Ability to take vital signs, perform manual blood pressure, collect specimens, multitask, prioritize, and adapt in a fast-paced healthcare environment.Experience with electronic health record systems and medical office software.Additional Job Details (if applicable)Benefits and Career SupportAt Mass General Brigham, employees are our most important resource. We are committed to offering a comprehensive, competitive benefits package that supports your health, financial well-being, career growth, and life outside of work.Offerings include:Medical, dental, and vision insuranceA robust retirement savings programGenerous paid time offTuition assistance and professional development supportAnd other perks!If you are ready to grow your career, support a collaborative clinical team, and help build a new leadership role within the department, we encourage you to apply.Remote TypeOnsiteWork Location541 Main StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$24.25 - $27.71/HourlyGrade4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:2415 Harbor Medical Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.